Admissions Representative - Dearborn, MI

Welcome to Career Opportunities at Dorsey College

PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “Quick Apply” page by simply clicking “Next” at the bottom of the page. When you arrive at the “Experience” page, you may upload all desired documents using the upload box labeled “Resume/CV.” This is the appropriate box to upload all documents.

Benefits of Being a Dorsey Employee:

• Tuition discounts for Dorsey programs (employee, spouse, and dependent).
• Tuition discount opportunities for select on-line Lindenwood University degrees for employees that qualify.
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, employee assistance program, and 403b retirement plan.
• Eleven Paid holidays: MLK Jr. day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Thursday – Friday), Christmas Eve and Christmas Days (as observed), and New Year’s Eve and New Year’s Day (as observed).

JOB TITLE

Admissions Representative

DEPARTMENT

Admissions

SUPERVISORY

No

REPORTS TO

Managing Director

The Admissions representatives recruit, interview students about their educational goals and qualifications, review their paperwork and documentation, and conduct an evaluation of each applicant, enroll prospective students within the community into the college programs. Their primary job is to bring more students to the institution and act as a sales representative to talk about the institution and explain the courses to the students who seek for admission and how these courses will help them to achieve goals .

ESSENTIAL FUNCTIONS:

• Help the students who seek for admission in the enrollment process giving them necessary application form to fill up and get applied for the course or join the college or school.
• Admission representative must also play a role in selecting the students, which one is worthy and do recruitment process.
• Help students in filling up the form, provide assistance on selecting the course. Communicate about the fees structure, other prices to the students when you have selected them.
• Contact the prospective students and interview them and select according to the performance.
• Create connections with leading company and arrange for a campus interview (this is applicable only when you are admission representative in the college)
• Act as a liaison between institution and students. Talk with the students and find out whether they are having any problems with the facilities. If not, solve it immediately by reporting it to the management.
• Assist in planning, organizing, and conducting open houses, orientations, and other new student events.
• Other admissions- and recruiting-related tasks as assigned and deemed necessary.

KNOWLEDGE – SKILLS – ABILITIES:

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Communicating effectively in writing as appropriate for the needs of the audience
• Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and transcription, designing forms, and other office procedures and terminology.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Marketing, Communications, or Business.
• Minimum of one to two years sales/recruitment experience (admissions experience preferred).
• Previous experience in education, admissions, customer service or sales is highly preferred.
• Excellent organizational, communication, listening and interpersonal skills
• Proficiency in Microsoft Office, database, and software applications.

PHYSICAL DEMANDS:

• Extensive use of office equipment including personal computer, multi-line phone system, copier, printer, facsimile, and postage meter.
• Regular interaction with guests including applicants, current and potential students, potential employers, and staff.
• The employee is frequently required to stand; walk; sit for extended periods of time; and have sufficient hand, arm and finger dexterity to operate a phone, computer keyboard and other office equipment
• Evening or weekend hours, if necessary, to meet deadlines and meet with prospective students.
• This position is in an office setting with light to moderate noise levels, entails extended periods of sitting and computer work.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand; walk; sit for extended periods of time; and have sufficient hand, arm and finger dexterity to operate a phone, computer keyboard and other office equipment.

NOTE: This job description is not intended to be all-inclusive, and the employee may be required to perform other duties as assigned by their manager, in order to meet business demands. This is not an employment contract, implied or otherwise and employment with Dorsey College is “at-will”.

Equal Opportunity Employer

Dorsey College is an Equal Opportunity employer. The College complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees.  Dorsey College is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.

Dorsey College also strives to ensure equal access to educational programs and activities, compliant with Title IX which prevents sex discrimination, including accommodations for pregnancy and pregnancy related conditions.  Dorsey College does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment.  Inquiries about Title IX may be referred to Dorsey College’s Title IX Coordinator, the U.S. Department of Education’s Office for Civil Rights, or both.  Dorsey College’s Title IX Coordinator is Ann Victoria Thomas, 31799 John R Road, Madison Heights, MI  48071, athomas@Dorsey.edu, Ph: 248.585.9200, ext. 11228.  Dorsey College’s nondiscrimination policy and grievance procedures can be located at https://www.dorsey.edu/policies-and-plans/.  To report information about conduct that may constitute sex discrimination or make a complaint of sex discrimination under Title IX, please also refer to https://www.dorsey.edu/policies-and-plans/ and select “Report an Incident” under the Title IX heading.