Senior Director | Patient Engagement – Data Strategy (P5)

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Purpose:

The purpose of the Senior Director | Patient Engagement - Data Strategy is to work cross functionally to enable excellence in clinical design. This role requires a strategic approach with a broad set of responsibilities to inform asset profile, program strategy and trial designs, with an agile mindset driving efficiencies and shared learning. This role is responsible for building and sustaining relationships, both internally and externally, across business partners and data and technology vendors, to further optimize the way data and analytics supports and informs the Clinical Portfolio.

Primary Responsibilities:

Strategic Leadership

• Provide strategic direction for Patient Engagements data ownership and utilization, ensuring that capabilities are well integrated and leveraged across Clinical Capabilities and the entire organization with continual evolution of tools and best practices
• Identify, evaluate, prioritize, and deliver to evolving business partner needs, influencing senior leadership decisions leading to process improvements, standardization, or automation of support
• Lead large cross functional teams supporting high impact, complex projects (e.g. Design Studio) that have a significant value proposition and investment to achieve long-term business goals
• Drive Patient Engagement’s adoption of novel tools and technologies to increase quality, and efficiency

Data Network Development & Expert Collaboration

• Develop and maintain a comprehensive network of Pan-Company Data experts across all therapeutic areas and functional domains
• Establish formal and informal channels for data expertise sharing, collaboration, data democratization, and knowledge transfer across the organization
• Create frameworks for identifying, engaging, and demonstrating internal data specialists to support clinical trial design optimization
• Foster cross-functional data communities of practice to drive standardization and best practice adoption

Patient Engagement & Organizational Metrics

• Ownership for measurement and reporting on key performance indicators (benchmarks) for patient recruitment, retention, satisfaction, and overall trial experience
• Design & develop measurement systems and targets to evaluate the impact of patient engagement strategies on trial outcomes and timelines – internally and pan-pharma
• Serve as steward of the patient engagement technology agenda, ensuring alignment between technological capabilities and patient-centric trial design objectives
• Oversee the strategic roadmap for patient engagement technology investments, including digital tools, platforms, and innovative solutions that enhance patient experience

Proactive Data Insight Generation

• Develop systematic generation of proactive data insights to anticipate clinical development challenges and opportunities
• Implement predictive analytics capabilities to identify trends, patterns, and optimization opportunities before they impact trial execution
• Establish automated reporting and alert systems that provide early warning indicators for trial performance and patient engagement
• Create frameworks for translating data insights into actionable recommendations for clinical trial design improvements

Professional Development & Mentorship

• Supply to the development of others by being an active leader, coach, and mentor both in and outside the CDDA
• Foster a culture of continual learning and shared knowledge exchange across data and clinical design functions
• Provide guidance and career development support to team members and cross-functional partners
• Champion professional growth opportunities and facilitate skill development in emerging data analytics and clinical design methodologies

Clinical Program Design & Innovation Opportunities

• Own external relationships with innovation leaders to understand the overall direction of the clinical development innovation and influence leaders internally
• Anticipate and solve for customer needs with innovative solutions
• Demonstrate high learning agility with an external focus, strong problem-solving skills, and self-motivated to achieve high quality results in a fast-paced environment
• Research, identify, and secure data partners and sources to support portfolio needs
• Champion cross-functional partnerships and identify and demonstrat internal experts (e.g. VEO, LMR, Clinical Trial Foundations, etc) to understand patient pathways, treatment patterns, and other data to support excellence in clinical trial design
• Serve as an expert in integrated clinical development both within and external to the CDDA

Minimum Qualification Requirements:

• Bachelor's degree or higher in a scientific or health related field

• 7+ years of experience in drug development in the pharmaceutical industry

Other Information/Additional Preferences:

• Post-graduate degree(s), e.g., Pharm D, M.S., Ph.D., M.B.A

• Demonstrated ability to integrate different functional or organizational components into a streamlined and efficient structure

• Strong leadership and critical thinking skills

• Demonstrated experience with implementation of innovative solutions

• Prior experience in managing complex/cross-functional projects and teams

• Ability to take strategic knowledge and effectively influence the direction of daily operations

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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