Digital Product Owner III

Company Overview

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Job Description

Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!

WHAT YOU’LL BE DOING

Lennox Industries is a manufacturer and distributor of equipment within the Heating, Ventilation, and Air Conditioning (HVAC) industry. We are guided by our core values of Integrity, Respect, and Excellence. We have an opening for a Sr. Digital Product Owner III.  

This person will play a crucial role in leading key digital products across B2B ecommerce and other areas. The Product Owner will be responsible for partnering with technology teams, defining roadmap and backlog, and driving value for customers and stakeholders. This highly visible role requires cross functional partnership, strategic thinking, and technical fluency to drive high impact digital solutions.  

Key responsibilities include, but are not limited to: 

• Effectively communicate the product vision, strategy, and roadmap to the technology team, ensuring mutual understanding and driving forward with one focus. 
• Maintain and prioritize the product backlog, ensuring its alignment with the overall product strategy and key business priorities. 
• Orchestrate feature development and craft clear and concise user stories.
• Define clear acceptance criteria and actively participate in User Acceptance Testing (UAT). 
• Collaborate with internal and external stakeholders to gather requirements, comprehend user needs, and integrate valuable feedback into the dynamic product process. 
• Collaborate with the development team to plan and prioritize releases, ensuring timely delivery of the most valuable features. 
• Work closely with the digital and technology teams, including the release coordinator, to identify impactful changes for implementation and support stakeholders and customers. 
• Skillfully communicate the product roadmap, release plans, and feature updates to both internal teams and external stakeholders, fostering transparency and understanding. 
• Identify and proactively manage risks related to product development and delivery, implementing measures to mitigate potential issues. 
• Foster a culture of continuous improvement by optimizing the product development process and maintaining a growth mindset to learn new knowledge and skills. 
• Define and meticulously track key performance indicators (KPIs) to assess the success and impact of delivered features, facilitating data-driven decision-making. 

WHAT DRIVES SUCCESS

• Trust: you engage positively with many audiences as a relationship builder – developers, designers, various business stakeholders, and leaders. You effectively understand others, build deep trust, and foster buy-in and partnership across teams.
• Positive Engagement: Regardless of topic (business or technical) and audience (leaders or peers), you ensure understanding through effective communication. You can effectively make a point in a single PowerPoint slide as well as in a cross functional team meeting. You bridge different teams together to facilitate alignment and progress. 
• Quality: You understand decisions have tradeoffs. You can understand pros and cons of options, clearly articulate them, and evaluate effectively to drive towards choices that bring teams forward. You have a track record of making solid decisions on complex topics.
• Results: You care for customers. You want to resolve pain points now while envisioning even better product experiences for users in the future. Ultimately, you find a way to effect tangible impact for our business and customers. 

Qualifications

WHAT WE ARE LOOKING FOR: 

• 5+ years of managing enterprise products, projects, or relevant experience. 
• Bachelor’s degree in a relevant field (business, computer science, etc.) or combination of experience and education. 
• Experience as a Product Owner or similar role in an Agile development environment. 
• Strong understanding of Agile principles and methodologies. 
• Excellent communication and interpersonal skills. 
• Analytical and problem-solving mindset 
• Adept at discussing technical concepts such as APIs, caching, indexing, and logs 
• Ability to prioritize and manage multiple tasks in a fast-paced environment. 
• Experience with these technologies is a plus: SAP, Commerce Cloud, Google Analytics 
• Familiarity with ecommerce or inventory tracking a plus. 

WHAT WE OFFER: 

This position is based in the office, Monday through Friday. 

REGULAR SALARY EXEMPT ROLES

This is a salaried exempt role. The salary range for this role and market is between $101,600 – $133,350 annually.  Factors that may affect the starting salary include geography/market and the individual’s tenure, performance, skills, education, experience, and other qualifications of the successful candidate.

Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan.  Employees in this role are not eligible for overtime.

Benefits:

Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10 paid holidays, and 3 floating holidays per year.

Our Culture:At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization.  They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers:

The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

This posting is anticipated to remain open until Nov 1, 2025

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