Our client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 100 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels.
Office Location: Falls Church, VA (hybrid 3 days per week)
Product: AI-powered privacy compliance and data governance platform
Target Market: Mid-Market and Large Enterprises
Our client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.
As a Project Manager / Implementation Manager, you will lead the end-to-end implementation of our client’s AI-powered privacy compliance solutions, working closely with both enterprise customers and internal teams to ensure seamless delivery and client satisfaction. You’ll coordinate project activities, manage timelines, and serve as clients' main point of contact, proactively resolving issues and keeping everyone aligned. Your expertise will help drive successful outcomes and shape the future of privacy technology for leading organizations.
Lead and manage end-to-end product implementations for clients
Coordinate daily with clients and development teams, keeping both sides aligned and accountable
Oversee and coordinate developer activities in a structured way: track tasks, monitor status, and ensure quality and deadlines are met
Act as the main point of contact for delivery, reporting to the VP of Client Delivery
Provide product expertise to clients and serve as a trusted advisor during the implementation phase
Proactively identify and resolve issues, keeping projects on track
Maintain clear and consistent communication with clients, developers, and senior management
Create and maintain project tracking documentation and regular status reports
5+ years of experience in Project Management, Software Implementation, or Customer Success roles
Strong communication and interpersonal skills for working with both clients and internal teams
Technical knowledge related to SaaS products or cloud-based platforms
Demonstrated ability to manage multiple projects and cross-functional stakeholders simultaneously
Excellent problem-solving, organizational, and time-management skills
Proven client-facing experience, ideally in a B2B/SaaS environment
Comfortable working in cross-functional teams (product, engineering, support)
Ability to work from the office in Falls Church, VA, 3 times per week
Bonus: background in privacy and knowledge of regulations (GDPR, CCPA, etc.)
High ethical standards, honesty, and transparency
Proactive, energetic, involved in company life, and provides feedback
Customer-centric approach
Comfortable working in a fast-changing startup environment
Commitment to data privacy
Competitive salary: $95,000-$115,000 per year (negotiable depending on your experience)
Comprehensive benefits: 100% paid medical, dental, and vision for employees and families (gold plan with zero out-of-pocket)
401(k)
Hybrid schedule (3 days per week) and paid vacation
Company-paid life insurance coverage
Tuition reimbursement program
Rapid career growth opportunities
Collaborative company culture and supportive, inclusive environment
Company-paid events, celebrations, and in-office dinners
Opportunity to make a significant impact in the field of data privacy and AI
Level 1 - Virtual interview with the Hiring Manager (General fit)
Level 2 - On-site interview in the office (Skills Assessment)
Reference and Background Checks: conducted after successful interviews
Job Offer: provided to the selected candidate
We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.
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