U.S. External Communications Lead

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The Role

As the U.S. External Communications Lead at Kyndryl, you will be responsible for shaping and executing strategic communications initiatives that elevate Kyndryl’s brand and reputation across the United States. You will work closely with senior leadership, media, and cross-functional teams to deliver impactful messaging and storytelling that supports business objectives and enhances visibility.

Responsibilities

In this role, you will:

• Enhance Kyndryl U.S.'s reputation through strategic media engagement, executive visibility and thought leadership.
• Manage U.S. press releases and other customer reference material.
• Act as U.S. spokesperson focal, providing interview preparation and oversee media training program.
• Serve as the primary liaison for U.S. agency partner, providing strategic direction aligned with the U.S. communications strategy and Corporate Affairs leadership; ensure quality assurance, scope/budget adherence (in partnership with VP, U.S. comms and SVP, Commercial Comms), and timely delivery of work.
• Build and maintain relationships with key media contacts and reporters.
• Identify pitch angles and secure interviews for Kyndryl SMEs with top-tier and industry media around key moments.
• Create and promote thought leadership content aligned with business growth areas, including bylines and executive POVs (in partnership with Thought Leadership).
• Champion communications best practices and policies, providing clear guidance to ensure alignment and uphold excellence.
• Develop and execute a communications strategy for Kyndryl’s Strategic Sales operations that aligns with the broader U.S. communications framework.
• Plan, draft, and distribute communications across internal and external channels.
• Provide occasional in-person support for events.
• Monitor media coverage and leverage data and sentiment analysis to shape communications strategies and guide tactical decisions.

Who You Are

You are a seasoned communications professional with a passion for storytelling and a deep understanding of the media landscape. You thrive in fast-paced environments and are adept at managing multiple priorities while maintaining strategic focus.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Required Skills and Experience

• Bachelor’s degree.
• Deep expertise in media relations across diverse formats and platforms.
• Proven track record of developing and executing successful communications strategies.
• Strong grasp of AP style.
• Experience working directly with senior executives.
• Strong writing, editing, and presentation skills.
• Strong decision making abilities.
• Exceptional writing and editing skills.

Preferred Skills and Experience

• 5+ years in public relations, ideally within a B2B, publicly traded multinational IT services company.
• Experience working in a matrixed, cross-functional team.
• Understanding of IT services industry vernacular and trends.
• Familiar with MS tooling suite (Teams, SharePoint, etc.)

Your Future at Kyndryl

At Kyndryl, we design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. As part of our communications team, you will play a pivotal role in shaping our narrative and driving our reputation forward. Join us and be part of a company that values innovation, collaboration, and impact.

The compensation range for the position in the U.S. is - $77,040 to $146,640 based on a full-time schedule. 

Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.                                                                                                                                                                            

There is a different applicable compensation range for the following work locations:                                                                                                     

California:          $84,840 to $175,800                                                                    

Colorado:           $77,040 to $146,640                                                                    

New York City:   $92,520 to $175,800                                                                    

Washington:      $84,840 to $161,160                                                                    

Washington DC: $84,840 to $161,160                                                                    

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.                                                                                                  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Know Your Rights: Workplace Discrimination is Illegal

Pay Transparency Nondiscrimination Provision                                                                                                   

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.