Technical Support Engineer Jobs

Senior Technical Support Engineer needed to lead complex escalations, own troubleshooting and escalation pathways, and act as the technical bridge between customers, Support, Product, and Engineering at a high-growth procurement platform.

TP-Link is looking for a technology-driven Technical Support Engineer to deliver first-line SMB/Enterprise network support across North America via phone, chat, and email.

Experienced network security engineer needed to deliver advanced, government-focused post-sales support and technical advocacy for Palo Alto Networks' public sector customers.

Palo Alto Networks is hiring a Sr. Technical Support Engineer to deliver advanced, government-focused post-sales support and technical advocacy for public sector customers.

Palo Alto Networks seeks a Sr. Technical Support Engineer (VM Specialist) to deliver advanced post-sales support and root cause analysis for U.S. Government customers, with an emphasis on virtualization, cloud, and firewall integrations.

As an early-career Support Engineer at Extend, you’ll be the front-line technical responder ensuring customers can deploy, operate, and scale our document-processing platform reliably.

Provide advanced, mission-focused post-sales technical support for U.S. Government customers on a swing shift, specializing in network security, VPNs, and Palo Alto Networks products.

Be the technical hero for enterprise customers by troubleshooting complex cloud-native issues and partnering with engineering to drive durable product improvements.

AECOM's Oakland tunnel team is hiring a Tunnel Engineer II to provide geotechnical and structural analysis, design support, and construction-phase engineering for major water and transportation infrastructure projects.

Serve as the senior technical escalation for a busy support team, resolving complex Windows, Active Directory, Exchange/O365, networking and cloud issues while mentoring junior engineers.

Technical Support Engineer (remote, Americas) to troubleshoot customer issues via email/chat, collaborate with Product and Customer Success, and help improve product adoption and support processes.

Act as the go-to technical hero for enterprise customers by troubleshooting complex cloud-native environments and driving improvements across support, tooling, and documentation in a remote-first, high-growth company.

Zeta is hiring a Technical Support Engineer to deliver first-level technical support and incident management for its cloud-native banking platform.

Motivo is looking for a hands-on Senior Mechanical Engineer to lead systems-level design, CAD-driven development, and prototype builds for fast-paced vehicle, industrial automation, and battery system projects.

Field Service Engineer 2 responsible for installing, maintaining, and repairing Intuitive's robotic surgical systems in the San Francisco territory while delivering high-quality technical support and customer service.

Join John Crane's Baton Rouge engineering team to provide hands-on mechanical seal application support, CAD drawing generation, and failure analysis for sales and aftermarket customers.

Technical Support Engineer role at LiveRamp supporting enterprise clients with technical troubleshooting, ticket management, and cross-functional escalation to ensure reliable, privacy-conscious data integrations.

HackerRank seeks a Technical Support Engineer to resolve complex SaaS platform issues, guide integration setups, and collaborate closely with engineering to improve user experience.

Experienced mechanical engineer needed to lead technical solution definition, cost estimation and execution support for EfW retrofit and MRO projects at KVI's Pascoag site.

Technical Support Engineer needed to provide advanced troubleshooting and contribute to AI-driven support improvements for Contrast Security’s application security platform.

Launch a hands-on career as an Entry-Level Metrology Applications Engineer supporting installations, troubleshooting, and customer-facing optimization of precision measurement systems based in Charleston or Greenville, SC.

Bestow seeks an Associate Technical Solutions Engineer II to act as the first-line technical liaison for partners, troubleshooting integrations, coordinating fixes, and ensuring reliable partner experiences for its digital life insurance platform.

Senior Support Engineer needed to deliver expert technical support, troubleshoot complex API and automation workflows, and engage with customers and the developer community across North America in a remote-first role.

Provide technical, developer-focused support for LaunchDarkly's platform—troubleshooting SDKs and integrations while partnering with engineering to improve the customer experience.

Provide advanced, government-focused technical support for Palo Alto Networks products during a swing shift, troubleshooting complex networks and advocating for public sector customers.

Provide expert technical support and troubleshooting for Cloudflare’s Developer and Media Platform products, helping developers scale and operate applications on the edge network.

Intetics is hiring a remote Technical Support Engineer to deliver timely, technical customer support and incident leadership for their platform during UK or US East business hours.

PermitFlow is hiring a 2025 new grad Customer Solutions Engineer to lead onboarding and implementation for customers at a fast-growing construction-tech startup based in NYC.

Be the technical partner for Cartesia customers by diagnosing and resolving API/SDK/integration issues, shaping support processes, and influencing the product roadmap.

Red Hat is seeking an Ansible Technical Support Engineer to troubleshoot and resolve customer issues across Ansible Automation Platform and Linux environments while collaborating with engineering to improve customer outcomes.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Transparent & Candid

Growth & Learning

Fast-Paced

Collaboration over Competition

Take Risks

Friends Outside of Work

Passion for Exploration

Customer-Centric

Reward & Recognition

Feedback Forward

Rapid Growth

Medical Insurance

Paid Time-Off

Maternity Leave

Mental Health Resources

Equity

Paternity Leave

Fully Distributed

Flex-Friendly

Some Meals Provided

Snacks

Social Gatherings

Pet Friendly

Company Retreats

Dental Insurance

Life insurance

Health Savings Account (HSA)

Amazon’s Grocery Automation team is hiring a Technical Support Engineer to lead on-site technical troubleshooting, vendor coordination, and reliability improvements for deployed grocery robotics and automation systems across the U.S.

Lead and scale the technical support function for a new Canals product, building processes, mentoring a small team, and resolving complex SaaS and mobile issues across integrations and APIs.

Canals is hiring a Technical Support Agent to provide fast, clear troubleshooting and support for distributors using its AI-enabled SaaS platform across North and Latin America.

Experienced applications-focused engineer needed to evaluate and specify water treatment media, support pre-sales estimates, and coordinate supplier sourcing for impactful environmental projects in a remote role.

Knock seeks a technical, customer-focused Developer Success Engineer to help developer teams implement and scale cross-channel notifications using Knock’s API-first platform.

Intermediate Technical Support Engineer needed to diagnose and resolve complex AVEVA application and custom-code issues in a hybrid Philadelphia-based role.

Coram AI is seeking an onsite Technical Support Engineer in Sunnyvale to troubleshoot networking and backend issues, streamline customer onboarding, and escalate reproducible bugs to engineering.

Palo Alto Networks is hiring a Technical Support Engineer for Focused Services (Cortex Cloud) to provide advanced, post-sales cloud security support and drive resolution of complex technical issues for strategic customers.

Ohalo is hiring a Technical Support Analyst to serve as the first technical contact for customers, handling Linux-based deployments, troubleshooting, and integrations while supporting growth into a senior customer success role.