Technical Support Engineer Jobs

Polly is hiring a Tier 2 Technical Support Engineer to provide technical escalation support, reproduce and document bugs, and deliver thoughtful customer-facing solutions in a hybrid Dallas environment.

Rutter is hiring a detail-focused Support Engineer (remote contractor, Latin America) to handle first-line API support, investigate issues using tools like Postman and SQL, and partner with engineering to resolve customer problems.

AMAX is hiring a hands-on System Engineer to design, deploy, and support GPU-accelerated and x86-based infrastructure solutions for enterprise and HPC customers.

Support live B2B SaaS customers on Subscript's finance and billing platform—troubleshooting data, integrations and product configuration while working US West core hours on a fully remote, Series A startup.

Principal Application Engineer (Model-Based Design) at MathWorks to support sales and customers using Simulink and model-based workflows.

Provide expert post-sale technical support and troubleshooting for Delinea’s identity security products while collaborating with global teams to resolve customer issues efficiently.

Sysdig is hiring a Senior Customer Reliability Engineer to lead escalations, troubleshoot container and cloud security issues, and improve operational knowledge across the support organization in a hybrid San Jose role.

Cresta is hiring a remote Application Support Engineer to diagnose and resolve complex API, telephony, and infrastructure issues while partnering with customers and internal teams to improve product reliability and experience.

Abnormal AI seeks an experienced Customer Escalation Manager to lead de-escalations for strategic cybersecurity customers and align cross-functional teams to resolution.

Provide technical support and system monitoring for internal users and clients at a growth-focused healthcare technology company, helping maintain system health and resolve operational issues.

Technical, customer-facing engineer needed to own incident triage and long-term fixes for an enterprise SaaS product used by global organizations.

Provide expert remote technical support and system diagnostics for high-end diagnostic instruments and networked software systems within a life-sciences environment.

Provide advanced, customer-facing technical support and root-cause analysis for U.S. Government customers, specializing in virtualization and multi-cloud firewall deployments for Palo Alto Networks products.

Delinea seeks an experienced Technical Support Engineer III to provide advanced, customer-facing technical support for identity security solutions in a fully remote role working Eastern Time hours.

Customer-focused automation specialist needed to grow sales of automation products while providing technical support, training, and application expertise for Rexel's customers and internal teams.

Zscaler seeks a Technical Support Engineer to provide customer-facing troubleshooting and operational support for its security cloud, working Eastern or Pacific Time.

Paxos is hiring a Technical Support Engineer to architect scalable support processes, lead enterprise client onboarding, and provide proactive incident management for high-profile fintech customers.

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Learning & Development

Equity

Paid Holidays

Paid Time-Off

WFH Reimbursements

Child Care stipend

Maternity Leave

Paternity Leave

Support and troubleshoot Flock Safety's camera and device ecosystem remotely while partnering cross-functionally to improve device performance and customer experience.

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Learning & Development

Equity

Paid Holidays

Paid Time-Off

WFH Reimbursements

Child Care stipend

Maternity Leave

Paternity Leave

Experienced Technical Support Engineer needed to troubleshoot cloud and hardware issues, manage incidents, and drive solutions across Product and Engineering for a fast-scaling safety-technology company.

Avery Dennison seeks a Technical Support Engineer to provide Tier 2 support and troubleshoot a cloud-hosted .NET application while delivering clear, client-facing communication and root-cause analysis.

Support Accela’s customers as a Technical Support Engineer by troubleshooting SaaS configuration, integration, and performance issues and guiding cases to resolution.

Support Optimum’s validator partners as a Technical Support Engineer, deploying and troubleshooting high-performance blockchain memory infrastructure while collaborating closely with engineering and customer teams.

Serve as a senior technical support engineer focused on UX issues for ServiceNow, troubleshooting complex platform behaviors, communicating solutions to customers, and contributing product feedback across teams.

Peraton seeks an experienced Enterprise Application Systems and Integration Engineer to support CBP with application integration, testing, production monitoring, and technical support in a remote capacity.

Qualified seeks a hands-on Technical Support Engineer to resolve complex escalations, build AI-driven support tools, and improve customer outcomes at our San Francisco headquarters.

Provide empathetic, technical frontline support for cloud, OS, hardware, and GPU issues in a fast-paced, 24/7 remote support environment.

Provide senior-level post-sales technical support for XSIAM-focused customers, driving root-cause analysis, tailored guidance, and product feedback to improve security outcomes.

A summer internship at Bosch Rexroth combining applications engineering support with product sales data analysis to bridge technical solutions and market insights.

Provide expert, empathetic technical support for Laravel products and server infrastructure to help developers resolve issues quickly and successfully.

Experienced Salesforce engineer needed to lead development of LWC and Apex solutions while providing technical mentorship and delivering high-quality, business-aligned outcomes for Travelers.

Intuitive is seeking a Field Service Engineer 2 to provide installation, maintenance, and on-site technical support for surgical robotic systems across the Philadelphia territory on a weekend shift schedule.

Experienced product support professional needed to lead escalations, mentor junior staff, and drive cross-functional improvements that enhance the customer experience.

Provide technical installation, maintenance, and on-site support for Intuitive's surgical systems across the Riverside territory on second shift.

AHEAD seeks an early-career Associate Integration Engineer to complete a structured training program and support systems integration, server hardware, and data center projects for enterprise clients.

Winnow is hiring a bilingual L1 Technical Support Engineer to deliver frontline technical support and onboarding for its AI-driven food-waste solutions across the Americas.

Maintain and optimize Nimble’s autonomous fulfillment fleet as a Robotics Support Engineer by troubleshooting robots, building observability, and partnering with ops and engineering to maximize throughput.

Fifth Third Bank is hiring a Technical Engineer II to deliver and maintain modern engineering solutions, support product teams, and ensure operational and regulatory controls in a virtual, collaborative environment.

Rebuy seeks an Overnight Customer Support Engineer to deliver technical troubleshooting, documentation, and merchant-facing support for its AI-driven ecommerce platform during the 2:30 AM–10:30 AM ET shift.

MANTL is hiring a remote Technical Support Specialist to lead incident investigation, troubleshoot enterprise customer issues, and help build a scalable support function.

Senior Technical Support Engineer at ServiceNow responsible for diagnosing and resolving complex platform issues, communicating solutions clearly to customers, and contributing product feedback across teams.

Polly is hiring a technically adept Customer Support Engineer to troubleshoot customer issues, drive cross-team resolutions, and help scale support operations in a high-growth mortgage technology startup.

ServiceNow seeks an experienced, customer-focused Senior Technical Support Engineer to troubleshoot complex platform issues, communicate solutions clearly, and drive excellent support outcomes for enterprise customers.

QuickNode is hiring a mid-level Support Engineer to provide technical support and deep debugging for Web3 customers, bridging customer issues and engineering solutions.

An early-career Build Engineer role supporting compilation, CI/CD deployments, and production application support within a healthcare IT environment.

Act as the technical lead for CT/MRI/PET-CT/X-ray/ANGIO systems—providing on-site and remote support, training, and escalation management to ensure high service quality across the region.

Technical Support Engineer needed to troubleshoot and resolve complex pipeline integrity data issues while partnering with customers and engineering teams to improve product reliability and performance.

Provide expert field and remote technical support and training for advanced diagnostic imaging systems, acting as the primary technical liaison for field teams and customers across the U.S.

Lead and mentor Field Service Engineers in Las Vegas to install, maintain and repair Smiths Detection screening and inspection systems while driving service quality and customer satisfaction.

Become the technical point-person for Assembled’s WFM and Support AI customers, diagnosing complex issues, writing scripts and queries, and driving product improvements from the front line.

Technical Customer Support Engineer (L2) needed to resolve complex cloud and SaaS issues, drive escalations to engineering, and build knowledge resources that improve customer outcomes.