Support Automation Jobs

Lead CX and support operations for fast-growing e-commerce clients, owning onboarding, escalations, AI-driven automations, and cross-functional improvements while working remotely from Cape Town.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Feedback Forward

Take Risks

Collaboration over Competition

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time-Off

Maternity Leave

Paternity Leave

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Employee Resource Groups

Experienced executive sought to lead and scale Marketing Cloud Customer Success at Salesforce, driving adoption, technical health, and measurable customer outcomes across global accounts.

Zapier is hiring a Readiness Program Manager to lead AI-enabled readiness, training, and knowledge governance that ensures Support is confident and aligned for every product and feature launch.

Ashby is hiring a technically strong, empathetic Senior IT Engineer to own device and identity systems, automate workflows, and deliver world-class support across the company.

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Equity

401K Matching

Senior leader needed to build and scale a global, AI-enabled customer support organization that improves retention and customer experience for Restaurant365's SaaS products.

At Path Robotics, a Senior Reliability Engineer will own L2 support and drive long-term process, tooling, and documentation improvements to make fielded robotic systems more reliable and easier to operate.

Lead and scale customer and FI operations at an early-stage fintech, owning support, SOPs, automation, and cross-functional rollout execution.

Provide remote email marketing and administrative support for a US-based company as a Virtual Assistant through Paired, focusing on campaign management, list maintenance, and customer communication.

Lead and scale a hands-on Enterprise Technology team in NYC to deliver secure, automated, and high-impact internal services across IT Support, Systems Engineering, and IT Automation.

Inclusive & Diverse

Empathetic

Feedback Forward

Collaboration over Competition

Growth & Learning

Transparent & Candid

Customer-Centric

Dental Insurance

Flexible Spending Account (FSA)

Vision Insurance

Disability Insurance

Family Medical Leave

Paid Holidays

Medical Insurance

Learning & Development

Employee Resource Groups

Manage and technically lead a specialized Support Engineering team at FloQast, balancing hands-on troubleshooting, people leadership, and operational strategy to improve customer outcomes and support operations.

Omnea seeks a technically strong Client Solutions Engineer in New York to solve integration challenges, own onboarding and support for enterprise customers, and feed customer insights into the product roadmap.

Serval is hiring a hands-on Customer Success Engineer in San Francisco to lead onboarding, troubleshoot production issues, build customer-driven features, and drive expansion for its AI-driven IT automation platform.

HackerRank is looking for a battle-tested Technical Support Engineer Manager to lead an AMER L2 team, drive automation and integrations, and raise operational standards in a hybrid Santa Clara-based role.

As a Senior Technical Support Specialist at Conversica, you'll be the escalation SME resolving complex SaaS and integration issues while mentoring Tier 1 staff and collaborating with Product and Engineering.

CDW seeks a detail-oriented Pipeline Renewal Support Specialist to manage renewal opportunities, ensure pipeline hygiene, and improve quote-to-win processes for confident forecasting and timely customer proposals.

Lead and transform post-sale technical support for Symbotic's Ohmni healthcare robotics products, driving SLA performance and AI-enabled support automation.

A technically strong, customer-focused Field Service Engineer is needed to maintain and service Clear Labs' robotic sequencing platforms across HQ and customer sites in the San Francisco Bay Area and West Coast.

Senior Electrical Sustainment Engineer supporting Anduril’s TRS team in Atlanta to sustain, update, and troubleshoot complex embedded systems used in autonomous and propulsion products.

Join Automation Anywhere as a hybrid Software Engineer in San Jose to diagnose and fix production issues across the full stack while improving platform stability and customer outcomes.

Become an early-career Technical Analyst at Inductive Automation to learn Ignition, troubleshoot customer issues, and support engineers through structured training and hands-on ticket triage.

Lead and grow Rockwell Automation's PLEX Engage Community for product and application support, driving strategy, engagement, analytics, and cross-functional alignment to increase self-service and peer-to-peer support.

Support Leepfrog Technologies' Software Support team by developing and automating internal tools that improve efficiency and data tracking.