Enterprise Csm Jobs

Lead enterprise customer success for Frontify in New York, guiding onboarding, maximizing product adoption, and driving renewals and growth in a hybrid, collaborative SaaS environment.

Experienced education-technology leader needed to manage large NYC district implementations and drive adoption, satisfaction, and outcomes for Edmentum’s K-12 solutions.

Lead and scale WHOOP’s Enterprise Customer Success organization in Boston, driving adoption, retention, and growth across large strategic accounts while acting as a hands-on player-coach.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Feedback Forward

Take Risks

Collaboration over Competition

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time-Off

Maternity Leave

Paternity Leave

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Employee Resource Groups

Lead MuleSoft Signature customer success teams in Chicago to drive enterprise adoption, retention, and growth while managing escalations and cross-functional delivery.

Experienced CSM needed to act as a trusted advisor for Fed/SLED enterprise accounts, driving adoption, retention, and growth on the Abnormal AI platform.

Lead a high-performing Customer Success team at ThoughtSpot to drive adoption, expansion, and net revenue retention across enterprise accounts in the East region.

Lead strategic adoption and value delivery for enterprise clients at Scrunch AI by translating platform data into actionable SEO and AI-discovery growth plans.

Nooks.ai is hiring a Customer Success Manager to drive value, adoption, renewals, and growth for a portfolio of mid-market and enterprise East Coast accounts.

RevolutionParts is hiring an Enterprise Customer Success Manager to lead onboarding, adoption, and growth for major automotive dealer-group accounts using their e-commerce platform.

Serve as a High-Touch Customer Success Manager at Ashby, driving onboarding, adoption, and health for mid-market and enterprise customers across the Americas.

Lead strategic relationships with FullStory’s top enterprise customers as a Spanish-speaking Principal Customer Success Manager focused on retention, expansion, and product adoption.

Lead strategic enterprise relationships at Sysdig to accelerate adoption and deliver measurable outcomes from the CNAPP platform.

Oomnitza is hiring a West Coast-based Customer Success Manager to manage customer relationships, boost platform adoption, and drive retention and expansion for enterprise technology teams.

Lead a portfolio of mid-market Credit Union customers as an Enterprise Customer Success Manager, combining tactical onboarding support and strategic executive partnership to drive adoption and growth.

Lead and scale Ashby’s Strategic Customer Success segment to deliver exceptional outcomes for large enterprise customers through coaching, product advocacy, and cross-functional collaboration.

Greenhouse is hiring a Senior Enterprise Customer Success Manager to lead strategic enterprise relationships, drive product adoption, and expand business value across global accounts.

ServiceNow is hiring a Senior Manager of Inbound Product Management to define and execute the AI-first product strategy for Retail Service Management and Retail Operations, bridging platform capabilities and retail customer needs to drive adoption and outcomes.

Dental Insurance

Vision Insurance

Disability Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Family Medical Leave

Paid Holidays

Highspot is hiring a seasoned Customer Success Manager to lead enterprise relationships, drive adoption of the Highspot platform, and deliver measurable value and retention for strategic accounts in a remote capacity across the U.S.

ServiceNow is hiring a Principal Platform Architect to lead architecture strategy, governance, and enterprise-scale ServiceNow implementations that accelerate customer outcomes and digital transformation.

Be the strategic partner and BuildOps product expert for a large multi-location customer, driving adoption through onsite leadership, executive engagement, and data-driven success planning.

Grammarly is hiring a Senior Customer Success Manager to lead onboarding, drive adoption, and manage renewals for enterprise education customers across CDT/EDT US time zones.

Enterprise Customer Success Manager role supporting high-value US accounts to drive platform adoption, executive engagement, and measurable business outcomes.

Harvey seeks an Enterprise Customer Success Manager to embed its AI platform into leading law firms and enterprises, ensuring adoption, measurable ROI, and long-term customer advocacy.

Lead and scale Truv’s Customer Success function to drive onboarding, adoption, retention, and expansion across mid-market and enterprise accounts in a high-growth fintech environment.