Customer Service Ai Jobs

Lead the architecture and implementation of large-scale backend systems and LLM-driven agents at a high-growth AI customer-service startup headquartered in NYC with remote options in Austin.

Lead and scale Roamly's hybrid customer service and retention team in the Austin metro area, focusing on KPI-driven performance, employee development, and process automation.

Lead customer support operations for USA Beauty's South Florida events in Orlando, focusing on omnichannel service, chatbot integrations, Salesforce/Genesys optimization, and continuous process improvement.

Lead the multi-year AI-first roadmap for Palo Alto Networks' Customer Support platform, transforming SFDC Service Cloud and omnichannel capabilities to maximize case deflection and deliver measurable ROI.

Lead and scale an outbound product management team to drive adoption, go-to-market execution, and value realization for ServiceNow's Public Sector AI product portfolio.

Represent Garman Builders across central PA as a results-driven Sales Consultant for New Home Star, guiding buyers through the new-home journey and earning uncapped commissions.

Provide omnichannel technical support and training for OpenGov’s public-sector ERP products, troubleshooting data, integration, and application issues while leveraging AI tools to improve customer outcomes.

Provide omni-channel technical support and product guidance to public-sector customers while learning core OpenGov technologies and AI-augmented troubleshooting techniques.

Lead Gravie’s member services optimization strategy and team to drive process transformation, technology enablement, and measurable improvements in service quality and efficiency.

Be the human-in-the-loop at an AI-native commercial insurance startup—execute, document, and automate high-volume workflows across sales, service, or business development to help scale the business dramatically.

Provide omni-channel technical support and incident triage for OpenGov’s public-sector ERP products, helping customers resolve issues, learn workflows, and get the most from the platform.

Lead executive relationships and account strategy for major ServiceNow customers to drive license, renewal, and services growth while coordinating global solution delivery.

Lead the strategy and day-to-day operations of AI self-service platforms to scale conversational AI capabilities and deliver measurable customer support improvements in a remote, high-autonomy role.

Join a YC-backed AI-native insurance brokerage as an AI Customer Service Operator to document, template, and design the systems that will automate commercial insurance operations at scale.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Take Risks

Casual Dress Code

Emails over Meetings

Collaboration over Competition

Fast-Paced

Growth & Learning

Open Door Policy

Transparent & Candid

Customer-Centric

Passion for Exploration

Dare to be Different

Child Care stipend

Onsite Child Care

Family Medical Leave

Maternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Health Savings Account (HSA)

Conferences Stipend

Learning & Development

Paid Time-Off

Equity

Donation Matching

Mixe-Ability Accomodations

Work Visa Sponsorship

Commuter Benefits

Employee Resource Groups

401K Matching

At Freshworks, a public B2B SaaS leader, you will develop and own foundational messaging and executive narratives that clarify our AI-driven service platform across events, analyst engagements, and global campaigns.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Customer-Centric

Social Impact Driven

Rapid Growth

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Holidays

Paid Time-Off

Drive and scale Samsara’s chatbot and voice AI self-service programs to boost containment, improve customer satisfaction, and reduce support case volume.

Lead executive relationship management and drive strategic account growth for ServiceNow's largest customers as a Client Director focusing on T-Mobile, coordinating virtual teams to deliver enterprise SaaS solutions.

Lead outbound product strategy and enablement for ServiceNow's Field Service Management product to accelerate adoption, influence roadmap, and drive market success.

Senior technical expert to architect, configure, and deliver ServiceNow CRM and industry workflow solutions for manufacturing customers while driving adoption and technical excellence across projects.

ServiceNow is hiring a Sr. Solution Developer to build and demo ServiceNow platform solutions, deliver POCs/POVs, and support pre-sales engagements with an emphasis on AI-enhanced automation.

Senior Dynamics 365 technical lead responsible for architecting Customer Service workspace solutions, integrations, and mentoring developers to support global contact center operations.

ServiceNow is seeking a Global Client Director to lead executive relationships and drive multi-million-dollar growth across strategic finance and banking accounts while coordinating global virtual teams.

Bring Netic’s AI agents to life by owning end-to-end customer deployments that turn messy real-world operations into automated workflows delivering measurable revenue.

Senior technology leader needed to own the roadmap and delivery of marketing and CRM platforms (Salesforce Marketing Cloud, Data Cloud, Sales & Service Cloud) and to lead a cross-functional team driving integration, governance, and operational excellence.

Obvio AI is hiring a bilingual (Spanish) Customer Service Representative to manage ticket inquiries, payments, and accounts receivable for a fast-growing startup focused on safer streets.

Senior leader needed to lead and scale enterprise operations, leveraging cloud and AI-driven solutions to deliver consistent, high-quality outcomes for Rackspace’s largest customers.