Senior Director of Program Delivery (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Director of Program Delivery in the United States.

We are seeking an accomplished leader to drive excellence in program delivery, ensuring large-scale, high-impact projects are executed with discipline, clarity, and measurable outcomes. This role is central to advancing critical social safety net initiatives, such as SNAP and Medicaid, by overseeing cross-functional teams and aligning delivery execution with strategic priorities. The Senior Director will be accountable for program outcomes, operational consistency, and continuous improvement across a complex portfolio. Working closely with senior leadership and external partners, this position requires deep expertise in civic technology, safety net systems, and human-centered service design. This is a unique opportunity to directly influence meaningful change at scale, improving access to vital services for millions of people.

Accountabilities

·         Lead program delivery across the full safety net portfolio, ensuring projects are delivered on time, within budget, and with measurable impact.

·         Define and implement best-in-class delivery standards, including project management frameworks, risk mitigation, compliance integration, and partner engagement practices.

·         Oversee and coach program directors and delivery leaders, building a consistent model for program leadership, accountability, and performance.

·         Partner with executive leadership to align day-to-day delivery with organizational strategy, ensuring responsiveness to evolving needs in the safety net ecosystem.

·         Develop and implement practices for consistent project scoping, kickoff, documentation, knowledge sharing, and retrospectives to embed learning across the organization.

·         Act as a trusted delivery voice with government partners and funders, building confidence and trust in program outcomes.

·         Collaborate with finance and resource management teams to ensure financial stewardship, proper staffing, and alignment of resources with strategic priorities.

·         12+ years of experience leading complex, multi-disciplinary projects or programs, with accountability for delivery outcomes.

·         Deep expertise in SNAP and/or Medicaid policy and operations, with proven success working at the intersection of technology and government.

·         Strong background in civic technology, human-centered design, and public-sector service delivery.

·         Demonstrated ability to align execution with strategy and influence decision-making at senior levels.

·         Proven success managing project budgets, aligning with funding streams, and anticipating risks.

·         Exceptional facilitation, written, and verbal communication skills, with the ability to synthesize complexity for diverse audiences.

·         Experienced manager with a track record of coaching and developing senior program leaders.

·         Skilled at building trusted relationships with government leaders, funders, and cross-functional collaborators.

·         Experience leading teams through change, implementing operational discipline, and embedding new delivery practices across organizations.

·         Proficiency with delivery and resource management tools (e.g., Asana, Airtable, Jira) and comfort adopting new systems.

·         Competitive salary range: $154,891 to $189,613 annually, depending on location and experience.

·         Comprehensive medical, dental, and vision insurance with up to 100% coverage for select plans.

·         Employer contributions of up to 80% toward dependent and family coverage.

·         401(k) with employer match up to 5%, depending on years of service.

·         Generous time off, including open personal time, 16+ paid holidays, paid sick time, and an annual year-end closure.

·         Paid parental and family leave, plus 4 weeks of paid sabbatical after 4 years of service.

·         Remote-first workplace across the U.S., with collaborative working hours (10 AM – 3 PM PT).

·         Professional development stipend ($1,000 annually, with rollover up to $2,000).

·         Laptop, home office setup stipend, and monthly phone/internet reimbursement.

·         Supportive, collaborative, and mission-driven work environment.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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