Senior General Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Senior General Manager (SGM) is responsible for overseeing the management of specific assets and ensuring client and tenant satisfaction. Their primary focus is on achieving financial results, operating objectives, and implementing strategic plans.

This position requires the SGM to be on-site.  Local market requirements may vary slightly.

WHAT YOU’LL BE DOING

Operations:

• Conducting property inspections to determine necessary services and equipment.
• Assigning maintenance and repair duties to employees and obtaining bids for additional work from contractors
• Managing major construction projects and reviewing construction specifications or plans
• Administering service contracts and purchasing supplies and equipment
• Ensuring building operations are in line with company standards and procedures.
• Developing property manuals and online systems
• Implementing and updating emergency evacuation procedures and life safety systems
• Assuring compliance with company policies and procedures

Financial:

• Assisting in the preparation and review of annual jurisdictional forms and filings
• Preparing and implementing annual budgets for revenue, operating expenses, and capital expenses
• Supporting the lease administration process and reviewing lease agreements
• Managing the accounting and collection process in coordination with Client Accounting Services
• Reviewing account aging reports and taking appropriate actions
• Preparing and reviewing financial statements and reports for clients

Client/Tenant Service:

• Acting as a secondary contact for tenants and meeting with tenant representatives
• Providing necessary support and information to the property team
• Conducting periodic inventories and property condition assessments

Business Development:

• Cross-selling JLL services
• Participating in regional and national property management initiatives
• Promoting JLL's reputation and capabilities to prospective tenants and clients in the local and regional business community
• Supporting the Regional Manager in new business presentations and RFP responses

Management:

• Developing and implementing the Management Plan for assigned assets.
• Setting goals and objectives for employees reporting to the SGM
• Conducting performance evaluations and developing training programs and career paths
• Hiring and managing on-site management and engineering personnel
• Managing multiple buildings and property teams independently
• Directly supervising employees and addressing personnel issues according to JLL policies

WHAT WILL YOU BRING TO THE TABLE

Education/Training:

• Minimum of an associate or bachelor's degree required. Advanced degree is a plus.
• Industry accreditation and/or designation is a plus.

Years of relevant experience:

• Minimum of eight (8) years of commercial real estate or property management experience
• Experience in budget preparation/financial reporting, building systems, lease negotiation, documentation, and administration.
• At least five (5) years of experience managing a team of four (4) or more people.

Skills and Knowledge:

• Ability to read, analyze, and interpret legal documents, business periodicals, professional journals, technical procedures, or government regulations.
• Strong report writing and communication skills.
• Ability to present information effectively to various stakeholders.
• Proficient in financial calculations and analysis, including interpreting financial statements and calculating variances.
• Strong problem-solving skills and ability to draw valid conclusions.
• Proficient in using Microsoft Office and other necessary software programs.
• Familiarity with budgeting applications

Certifications/licenses:

• LEED AP/Accreditation preferred.
• Obtain the required real estate license within your jurisdiction, such as a salesperson license and property management license.

WHAT’S IN IT FOR YOU

• Join an industry leader and shape the future of commercial real estate. 
• Deep investment in cutting-edge technology to power your work. 
• Comprehensive and competitive benefits plan 
• A supportive, caring and diverse work environment designed for your growth and well-being. 
• A platform to make a meaningful impact on the community and the environment through our sustainability initiatives.

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.