Administrative Assistant – Shared Services

Ivy Tech Evansville seeks a qualified Administrative Assistant to work as a Shared Services Associate. Under the supervision of the Business Office Manager, this position is a Shared Services Role assisting functions of both the Business and Facilities Offices. It requires an in-office presence.

Essential Responsibilities for Business Office:

• Provide professional, efficient and quality customer service to internal/external parties. Includes heavy contact with students and utilization of college systems and helpdesk tickets to research and answer questions about account charges, payments, financial aid and refunds and assist students with resolving issues.

• Utilize the College's business systems to perform accounts receivable duties in person and by phone including receiving/posting payments, daily reconciling of cash drawers, and issuing receipts.

• Daily opening and distribution of business office mail. Log payments received and forward invoices to accounts payable hub for payment.

• Enter fee remissions/tuition waivers and process transcript request payments.

• Apply, reconcile, and track student scholarship payments utilizing Excel.

• Regular generation and disposition of student credit balance and other reports.

Essential Responsibilities for Facilities Office:

• Handles purchasing for Facilities, Maintenance, and Security departments and serves as the contact person for custodial and maintenance matters.

• Coordinates Facilities office functions in a timely manner including but not limited to work order requests, key requests, assigning lockers, etc.

• Obtains Certificates of Insurance and keeps a file of incoming certificates of insurance from various agencies associated with the college.

• Manages inventory system for the Evansville Service Area and is responsible for adding, transferring, and deleting physical inventory to the system. Assist with the audits of inventory as needed.

Other Shared Responsibilities:

• Assist other departments with any procurement questions/issues and assist in entering Requisitions.

• Serves as a backup to the mail room/copy center staff during vacation or illness leaves.

• Is a member of the emergency response team in the event of inclement weather, fires, or other emergency situations and participates in various drills depicting possible emergencies such as fire drills, tornado drills, earthquake drills, etc.

Work Hours:  

• Typical business work hours, may be adjusted during peak times.

Hiring Range:

• This role is budgeted between $15.00 and $17.00 per hour based on qualifications and experience.

Benefits:

Full-time, benefits eligible position with no enrollment waiting period. Exceptional benefit offerings, including:

• Medical insurance, dental insurance, vision insurance, life insurance, spouse/child life insurance, long-term disability, short-term disability.

• Retirement Plan with 10% Employer contribution, no match necessary, with no waiting period.

• Paid time off: vacation, sick time, holidays, winter break between December 25th and January 1st, and more. Up to 47 paid days off per year.

• Free Ivy Tech tuition for employee, spouse and dependents.

• For those pursuing higher degrees, Tuition Reimbursement at other institutions.

• Opportunities for Professional Development.

• Eligible employer under the DOL Public Service loan forgiveness program.

• For more information on Ivy Tech Benefits visit https://careers.ivytech.edu/benefits

Minimum Qualifications:

• High School Diploma or GED

• Minimum one year work experience in a professional environment.

• Must be proficient in word processing, database, and spreadsheet software packages.

Preferred Qualifications:

• Associate Degree in Accounting, Business or related field.

• Strong customer service and interpersonal skills as well as the ability to work with confidential information.

• Attention to detail, adaptability to change, good organizational skills and exceptional team work ethic are required.

• Experience with word processing, database and spreadsheet applications.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.