Program Manager, NPI Sourcing - job 1 of 3

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position

• Manages supply chain of assigned direct materials suppliers and parts to help business continuity and optimization, including sourcing, development of category strategy roadmaps, negotiating contracts, exam spend, creating inventory management strategies, gathering commodity intelligence, and managing supplier performance; may include limited management of purchase orders.
• Drive cross-functional category team(s)
• Identifies and may implement key Global Supply Chain initiatives

Essential Job Duties

• Category Management
  • Provides cross-functional team leadership within assigned category; manage cross-functional category team meetings
• Partners with manager and cross-functional peers to create long-term supplier strategies and roadmaps.
• Engages with internal collaborators to develop and influence category strategy that aligns with long-term business targets.
• Co-leads direct procurement supplier selection process with coordination from Supplier Engineering and guidance from manager. Leverages knowledge of strategic sourcing practices to identify a core supply base able to offer lowest total cost of ownership and high-quality product while identifying value improvement opportunities.
• Works jointly with manager to align production supplier requirements and sourcing strategies with those of new product development (NPI) for designated suppliers/categories to ensure uninterrupted material availability, alignment of risk, and cost goals with long term vision for the category / business
• Prioritizes category team projects in coordination with manager and ensures team goals and priorities are achieved
• Leverages knowledge of commodity trends to propose strategies and educate collaborators
• Develops and presents category strategy review
• Supplier Performance Management
• Manage supplier score carding and supplier business reviews for assigned suppliers
• Proactively partners with supply base and procurement team to acknowledge and communicate demand changes and minimize excess inventory or material shortages
• Run continuous improvement efforts needed with suppliers
• Escalates issues with supplier executive leadership with help and guidance of manager

Risk and Capacity Management

• Develops mitigation plans and programs for assigned suppliers and critical sub-tier suppliers; partners with manager and cross-functional peers to drive implementation
• Manage capacity assessments for assigned suppliers and critical sub-tier suppliers; anticipates long-term risks and installs proactive mitigations
• May serve as project manager for key supplier capacity or risk mitigation initiatives
• Leverages problem solving skills and develops counter-measures to implement long-term solutions to identified problems

Contract and Cost Management

• Establishes contractual agreements with suppliers and amendments to existing agreements
• Negotiates long-term volume pricing, risk mitigation, and capacity agreements with key suppliers to help Intuitive’s volume growth
• Reviews, administers, and manages long-term purchase order and delivery commitments to designated suppliers as necessary to help production and/or sales requirements within the business
• Run identification and implementation of cost reduction ideas to achieve year-over-year cost goals within assigned category (ies)

Operational Management

• Helps plant purchasing by leading negotiations with suppliers to adopt and implement lean sourcing values to enable 100% material availability and optimization of on-hand inventory levels
• Grasps continuous improvement techniques to drive toward attainment of key purchasing metrics (supplier on-time delivery, quality, risk management, inventory velocity, and cost reduction)
• May drive change management/change order implementation for complex projects
• Helps data integrity for suppliers and parts
• Mentors colleagues within the supply chain organization. Identifies process and training improvement opportunities and drives closure of identified gaps.

Required Skills, Education, Training, and Experience

• BS degree or equivalent
• 10+ years of supply chain experience in a regulated industry manufacturing environment.
• Experience utilizing strategic sourcing methods, including six step sourcing process, category strategy development, and collective supplier management
• Exceptional negotiation skills, proven track record of savings, and thorough comprehension of key supplier agreement terms
• Significant computer experience including MS Office products and ERP systems. Proven Excel skills.
• Proven track record of effective project management in a fast-paced manufacturing company.
• Thorough knowledge of and experience working with kanban systems and other lean methods

Nice to have: 

• Ability to handle multiple tasks and projects successfully and adjust to changing priorities.
• Working knowledge of buying, material planning, master scheduling, and forecasting
• Demonstrates concern for precision and thoroughness
• Proven ability to consistently achieve stretch goals and targets
• Excellent verbal and written communication skills
• Master’s degree preferred.
• Experience in the medical device industry preferred.
• SAP and Agile experience preferred.
• Certifications: CPSM, CPIM, and/or PMP preferred.

Travel: 

• ~25% travel to both domestic and international suppliers

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.