Nurse Manger (International Opportunity)

International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

The Nurse Manager assumes responsibility for overseeing and driving quality in all aspects of nursing on the project.  They will function as a member of the leadership team and handle the required duties as they pertain to patient care, administration, and contractual obligations.  Under the general supervision from the Chief Medical Officer, they provide professional nursing leadership and perform regular nursing duties as required.  

Key Responsibilities:

Administrative  

• Responsible for ensuring the development, implementation and application of policies and procedures related to the delivery of safe and efficient nursing care.  
• Monitors, audits, and evaluates the quality of nursing care provided. 
• Develops strategies, objectives, and plans for outpatient and inpatient services. Develops and implements short- and long-term goals that are in line with the mission statement and values of International SOS Government Medical Services, Inc. 
• Directs the activities of nursing personnel consistent with those in the Performance Work Statement.  
• Responsible for the supervision and implementation of the Clinical Quality Assurance Plan  
• Responsible for the supervision of the Medical Reception Department. 
• Responsible for supervision and coordination of emergency and surgical services. 
• Responsible for supervision of Occupational Health and Medical Surveillance Programs 
• Assists in the review of new hire medical credentials. 
• Maintains open line of communication with the Fire department. 
• Coordinates mass casualty training between the hospital and fire department. 
• Provides learning opportunities for the basic EMT’s working in the Fire Department. 

Personnel Management/Staffing  

• Identifies staffing needs and continuously monitors staffing levels and adjusts as appropriate to meet various clinical care and operational objectives. 
• Defines nursing personnel requirements and position competencies for the nursing department.  
• Ensures effective utilization of staff and departmental resources.  
• Monitors overtime requirements in accordance with minimum and optimal staffing levels, and applicable surge requirements (MASCAL, overnight admission, etc. 
• Develops and manages in-service educational programs for relevant staff when internal workflow changes occur.  
• Coordinates orientation programs and refresher courses to train and update skills of the nursing service personnel. 
• Devises and maintains strategies to ensure nursing professional development. 
• Responsible for the development of training manuals and materials. 
• Evaluates employee performance against hospital, departmental, and personal goals and objectives.  
• Provides corrective counseling with appropriate documentation to staff members when necessary. 
• Assists with coordination of medical transfers for higher level of care. 

Leadership  

• Demonstrates visibility and accessibility to staff by making regular rounds, staff communication, and meetings. 
• Collaborates with nursing and medical staff in the development and measurement of performance of standards of patient care.  
• Creates an environment that fosters a positive working culture and innovative patient care. 
• Provides clinical leadership and expertise; serves as technical support and as a resource  
• Actively attends and participates in department head and other essential committees of the medical department. 
• Assess and communicates departmental need for equipment and supplies.  
• Participates and promotes continuous quality improvement and management programs implementing and communicating corrective action plans and interventions.   
• Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.   

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. 

Basic Requirements/Certifications:  

• Requires a current unrestricted US licensure as a Registered Nurse. 
• Minimum of 5 years’ experience as a clinical nurse.  
• Requires 5 years relevant management experience.  
• Requires at least 2 years in outpatient and/or clinic setting. 
• 2 years in the intensive care or emergency room setting is preferred.  
• Proficient computer skills to include Microsoft Word and Excel. 
• Current Basic Life Support (BLS) certification.  
• Current Adult Cardiac Life Support (ACLS) certification.  
• Clinical specialty certifications and/or advanced education is optimal. 

Experience preferred:  

• Previous experience in a Military Hospital.  
• Previous International Nursing Management Assignment. 
• Experience with Joint Commission International or JCAHO regulations.  
• Experience and/or working knowledge of Medical Command. 
• Previous experience with Mass Casualty planning and execution. 
• Experience with Occupational Health and Medical Surveillance programs.  
• Experience in leading nurses, creating a vision for nursing, and being an advocate for the professional nurse, yet achieving hospital and organization wide goals. 
• Demonstrated ability to effect good medical and nursing staff relations, working with qualified physicians and nurses. 
• Ability to work effectively with all health care disciplines. 

Education Required: 

• Graduate of an approved accredited school of professional nursing.  
• Proficient oral and written communication skills. 

Physical Requirements: 

• Work is normally performed in a typical interior/office work environment. 
• Work involves sitting and standing for prolonged periods of time. 
• May require bending, stooping and lifting up to 15 lbs. 

Other Special Qualifications: 

• Must be able to read, write & speak English to effectively communicate  
• This position may be accompanied.   
• US Citizen or Permanent Resident Card is required.    
• US DOD CNACI or the ability to obtain one is required.  
• A valid passport is required and must be in your possession prior to relocation. 

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. 

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws. 

International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.