3490-Director Product Automated Denial and Appeals Mgmt

About the Role

We are seeking an innovative Director of Product Management to lead the strategy, development, and launch of our new AI powered Automated Denials and Appeals Management product. This role is a unique opportunity to build an AI native product from the ground up that will revolutionize billing practices, dramatically increasing efficiency, accuracy, and compliance for healthcare providers.

The ideal candidate possesses a combination of expertise in denial and appeals management, experience with modern healthcare IT systems, and a track record of shipping complex, data-driven software products. The role requires a leader capable of translating complex regulatory and clinical workflows into simple, elegant, and impactful product experiences.

A Day in the Life

• Define and own the product strategy and roadmap for Innovaccer’s Automated Denials and Appeal Management solutions.
• Leverage deep back office RCM domain knowledge to design impactful product features.
• Partner closely with engineering, design, data science, and clinical teams to translate business and user needs into scalable product solutions.
• Work with customers, RCM operations teams, and sales to gather feedback, validate product-market fit, and ensure successful adoption.
• Collaborate with the Go-to-Market team to support product positioning, value propositions, and enablement.
• Define key product KPIs and track product performance to measure success and identify areas for improvement.
• Facilitate customer-facing initiatives, including workshops and executive briefings, to showcase product capabilities and roadmap alignment.

 What You Need

• 8+ years of experience in Product Management
• 5+ years experience of billing, denials and appeals management product, back office operations or consulting.
• Subject matter expertise of billing, denial and appeals content and processes 
• Familiarity with data models, workflows of Epic, Cerner and other leading EHRs
• Demonstrated knowledge of interoperability standards, including HL7 and FHIR
• Proven success in building and scaling enterprise healthcare products.
• Strong collaboration skills with the ability to work across engineering, operations, sales, and executive leadership.
• Exceptional problem-solving, analytical thinking, and strategic planning abilities.
• Excellent communication and presentation skills, with experience engaging C-suite stakeholders.
• Bachelor's degree required; MBA, MHA, or equivalent is preferred.

We offer competitive benefits to set you up for success in and outside of work.

Here’s What We Offer

• Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance.
• Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments.
• Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed.
• Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.

Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.

For any additional information, please visit the below websites:

E-Verify

Right to Work (English)

Right to Work (Spanish)

Disclaimer: 

Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at [email protected]. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.