Business Analyst, Healthcare

The Business Analyst will serve as a critical extension of the Product Team, supporting both product operations and product support functions. Reporting directly to a Manager or higher within Product Operations, this role will gain experience across business analysis, product management, and cross-functional collaboration.

The Business Analyst demonstrates the ability to understand customer needs, analyze business processes, and prepare functional requirements for new systems and updates to existing systems. Over time, this position may convert into an Associate Product Manager role as opportunities become available.

Primary Accountabilities:

Product Support and Development (40%):

• Partner with Product and Engineering teams to evaluate the efficacy of experiments and product launches, assessing impact on user behavior and business outcomes.
• Draft clear and concise business requirements, user stories, and technical product documentation.
• Collaborate with end users to develop test data, conduct system testing, and verify accuracy of results.
• Support cross-functional enablement by creating and maintaining user documentation and training materials.
• Educate internal teams on product area vision and evolving industry trends, including AI, ML, API, and healthcare data practices

Business Analysis and Execution (40%):

• Research and collaborate with project teams to identify current and future business needs.
• Perform workflow analysis and business process reengineering, ensuring alignment with organizational objectives.
• Define processing logic, translate business requirements into detailed functional design documents, and ensure delivery aligns with defined needs.
• Facilitate cross-application meetings to capture requirements and align stakeholders.
• Participate in vendor selection processes and support RFP development as needed.

Continuous Improvement & Experimentation (20%)

• Build and track KPIs to measure product success, adoption, and business value. Monitor project status, follow up on roadblocks, and ensure timelines remain current.
• Stay informed of healthcare industry regulations, stakeholders, and market trends.
• Share insights and learnings to drive innovation and continuous improvement in the product development
  lifecycle.
  Facilitate key workflows through rapid experimentation of products and capabilities.

Required Qualifications:

• Bachelor’s Degree required
• 1-3 years of experience in business analysis, project management, or related roles; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position

Preferred Qualifications:

• Familiarity with agile and Kanban methodologies and tools like Jira or ADO.
• Knowledge of the healthcare industry.
• Strong analytical skills with experience using tools such as Excel, SQL, or Looker for data analysis and reporting.

Individual Competencies:

• Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information and achieve results.
• Innovative: Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures or technologies.
• Curious: A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization.
• Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
• Communication: Giving and receiving messages and information in written, oral, and visual formats concisely for a complete understanding of meaning and intent.
• Effective Execution: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Duties responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

While performing the duties of this job, the associate is:

• Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
• Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
• Occasionally required to stand, kneel or stoop, and lift and/or move up to 25 pounds.
• Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
• Occasionally required to remain in a stationary position.
• Occasionally: Job requires this activity up to 33% of the time
• Frequently: Job requires this activity between 33%-66% of the time
• Regularly: Job requires this activity more than 66% of the time

As an Inmar Associate, you:

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
• Treat clients and teammates with courtesy, consideration and tact; you also can perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
• Understand that results are important and focus on turning mission into action to achieve results following the principles of agile, dynamic execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

An Equal Opportunity/Affirmative Action Employer
E.O.E/M/F/H/V

At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.

Eligible associates have access to:

• Medical, Dental, and Vision insurance

• Basic and Supplemental Life Insurance options

• 401(k) retirement plans with company match

• Health Spending Accounts (HSA/FSA)

We also offer:

• Flexible time off and 11 paid holidays

• Family-building benefits, including Maternity, Adoption, and Parental Leave

• Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning

• Wellness and Mental Health counseling services

• Concierge and work/life support resources

• Adoption Assistance Reimbursement

• Perks and discount programs

Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.

At Inmar, compensation reflects our belief in integrity, transparency, and the value of individual contributions. The hiring range for this position is:

58,762.13 - 97,936.88 USD Annual

The final offer may vary based on factors such as geographic location, job-related skills, education, certifications, work experience, and other relevant considerations.

Depending on the job level and role, it may include:

• Annual discretionary bonuses through our Core Company Performance Bonus Plan

• Equity grants, sign-on bonuses, and other tailored incentive opportunities

• Additional discretionary compensation, such as:

  • Growing Revenue Incentives

  • Corporate or VIP Bonuses

  • Deferred compensation opportunities

The actual annualized salary offered at the time of hire will be communicated in the candidate’s offer letter. We remain committed to fairness and transparency across all locations. Where required, including for remote-eligible roles, local pay ranges are disclosed in accordance with applicable laws and regulations.

We are an Equal Opportunity Employer, including disability/vets.

Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.

This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.