Interested in joining a winning team? A team whose employees are empowered to make a difference?
Grade 31-32
Offer Range $64,930 - $87,924
Organizational context and job purpose
INEOS Organization:
INEOS is a global manufacturer of petrochemicals, specialty chemicals and oil products. It comprises 17 businesses, each with a major chemical company heritage. Its production network spans 75 manufacturing facilities in 24 countries throughout the world.
Business Context:
Headquartered in League City, TX, INEOS Olefins and Polymers USA is one of the largest producers of olefins and polyolefins in North America. Ineos produces high-density polyethylene and polypropylene from one of its manufacturing locations at Battleground Manufacturing Complex.
The O&P USA business includes the product lines Ethylene, Propylene, Butadiene, Polypropylene and Polyethylene. Manufacturing sites include Chocolate Bayou Works (Alvin, TX), Battleground Manufacturing Complex (LaPorte, TX), and Carson (Carson, CA), with a division office in League City, TX. Overall O&P USA has ~ 1,200 employees, 1,400 contractors, and annual revenue of over $3 billion.
How the Role Fits in:
The Customer Service Analyst works for the Customer Service and Infrastructure Manager under Supply Chain Operations. CSA will manage the chain of sales to our domestic and export customers from order process through delivery of product to the customer (to include post-delivery support) through in spec, in full, on time product.
The Main Purpose of the Role:
This position requires the ability to schedule and set priorities with supply chain operations and related teams and organizations which balances customer response and operations performance with the benefits to Supply Chain and the Business. It requires the ability to coordinate with a diverse team of financial and operations professionals and staff (internal and external) to optimize against Supply Chain and Business goals and improvements in an environment of conflicting and changing priorities to meet the Supply Chain performance contract.
Responsibilities AND Accountabilities
Responsibilities:
Accountabilities:
GRADE 32:
Additional Responsibilities
Skills & Knowledge Required
Education/Experience
Skills and Competencies
GRADE 32:
BS/BA in Logistics/Supply Chain Management or ten years + experience in customer service. Will consider other business or related degrees. Must have SAP (sales and distribution) experience. Fluency in foreign language pertaining to Supply Chain Operations preferred.
Skills
PHYSICAL REQUIREMENTS
Our culture is one of honesty and integrity with an emphasis on safety, health and environmental performance. On our team, people are acknowledged for embracing new practices that help create real value for customers.
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INEOS Group is the world's third largest chemical company consisting of some 15 businesses. Product lines include ethylene oxide-based specialty and intermediate chemicals, fluorochemicals used as refrigerants and propellants, and phenol and aceta...
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