Risk Operations Analyst

Who We Are

Imprint is reimagining co-branded credit cards & financial products to be smarter, more rewarding, and truly brand-first. We partner with companies like Rakuten, Booking.com, H-E-B, Fetch, and Brooks Brothers to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. Our platform combines advanced payments infrastructure, intelligent underwriting, and seamless UX to help brands offer powerful financial products—without becoming a bank.

Co-branded cards account for over $300 billion in U.S. annual spend—but most are still powered by legacy banks. Imprint is the modern alternative: flexible, tech-forward, and built for today’s consumer. Backed by Kleiner Perkins, Thrive Capital, and Khosla Ventures, we’re building a world-class team to redefine how people pay—and how brands grow. If you want to work fast, solve hard problems, and make a real impact, we’d love to meet you.

What You’ll Do

The Risk Operations Analyst positions are key roles within the BSA Operations team. Risk Operations Analysts will make an impact by conducting reviews and investigations to identify and mitigate potential financial crimes, including money laundering, fraud, and other suspicious activities, preparing Unusual Activity Reports, and reporting trends to leadership. This role plays a key part in ensuring Imprint meets all regulatory requirements and maintains the integrity of its BSA/AML program.

• Review transaction monitoring alerts, including those generated through the Unusual Activity Monitoring System (UAMS) and Sardine platform, to identify potential suspicious activity.

• Conduct manual reviews of alerts to ensure proper notation and documentation for false positives, and escalate validated cases for Unusual Activity Reports (UARs).

• Support the refinement and enhancement of AML rules and detection models in collaboration with BSA Operations and Fraud Strategy.

• Prepare clear, concise, and well-documented case files to support regulatory reporting requirements.

• Assist in developing and implementing procedural improvements to increase operational efficiency and accuracy.

• Collaborate cross-functionally with Fraud Operations, Dispute Operations, Fraud Strategy, Credit Strategy, Compliance, Engineering and Data teams to ensure alignment across monitoring and investigative processes.

• Participate in periodic audits, quality assurance reviews, and training to maintain compliance standards.

What We’re Looking For

• High School Diploma, GED, equivalent certification.

• Certified Anti-Money Laundering Specialist.

• 2+ years of experience in BSA/AML monitoring

• 2+ years of experience in fraud investigations related to transaction monitoring, application review, and/or disputes.

• Strong analytical and investigative skills, with attention to detail and accuracy in documentation..

• Ability to work independently in a remote environment.

• Strong verbal and written communication skills.

• Ability to dive into situations to identify patterns.

• Strong analytical skills, particularly to track, understand and act to meet metrics and KPIs.

• Exceptional organization and attention to detail.

• Emphatic commitment to personal growth and development.

Nice to Have

• Familiarity with AML transaction monitoring systems such as Sardine..

• Prior experience at a high-growth startup.

• Experience leading or scaling BSA/AML strategy functions within a fintech, neobank, or digital credit card issuer.

Perks & Benefits

• Competitive compensation and equity packages

• Leading configured work computers of your choice

• Flexible paid time off

• Fully covered, high-quality healthcare, including fully covered dependent coverage

• Additional health coverage includes access to One Medical and the option to enroll in an FSA

• 16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

• Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.