Fast Facts

Join Hudl as a Software Engineer II in the SiteOps team, where you'll enhance site reliability and drive the adoption of observability technologies within our engineering teams.

Responsibilities: Define processes for incident response and production alerting, help implement best practices for incident resolution, measure reliability metrics, and collaborate with teams to strengthen system architecture.

Skills: 2+ years of full-stack web application experience, collaborative mindset, ability to navigate uncertainty, strong curiosity for learning, and familiarity with DevOps principles, particularly in cloud environments like AWS.

Qualifications: Experience with monitoring and observability technologies and prior work with hybrid teams are preferred.

Location: Located in Lexington, KY, with office work required at least three days a week.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $85,000 - $115,000.

Your Role

We’re looking for a Software Engineer II to join our SiteOps team, which is focused on scaling DevOps, site reliability, security engineering and FinOps best practice across the engineering team. Reliability is the most important feature of Hudl.com. If our site isn’t available and performant, then nothing else matters. In this role you will be part of the Platform Engineering team but will work really closely with the wider product team, to successfully build adoption for new observability technologies, process and system architecture.

In this role, you will: 

• Define, document, and drive adoption for the processes and tools used to improve production alerting and incident response sitewide at Hudl.
• Understand, evangelize, and help implement the best strategies and tools for faster discovery and resolution of production incidents.
• Help Hudl define and measure reliability metrics, such as MTTD, MTTR and availability. You’ll help teams become more accountable for individual microservice metrics.
• Collaborate and embed with teams to eliminate architectural weaknesses or anti-patterns across our systems.
• Take on-call shifts a few times a year. All engineers at Hudl participate in ops duty, not just infrastructure engineers. Expect about one 24-hour on-call shift out of business hours per quarter.

For this role, we're currently considering candidates who live within a commuting distance of our offices in Lexington, KY, Lincoln, NE or Omaha, NE. We expect candidates to work from our office at least three days weekly.

Must-Haves

• Exposure to mature, full-stack web application code.You have 2+ years of experience building across many levels of a web application, from client-side code down to the database. 
• A collaborative, team-first mindset. You know building excellent software is a team effort and you’re willing to collaborate with others to get to the best outcome—whether that means providing input in technical discussions, pitching in when a teammate needs a hand, or providing quality feedback in code review.
• Experience independently navigating uncertainty. You’re used to working with many possible implementation options and know how to identify the one that pragmatically balances quality, consistency and delivering immediate customer value.
• Curiosity. You’ve picked up new technologies and domains on the job and know what form of learning helps you most. Working across myriad layers of the stack and multiple products energizes you.
• Believe in the “DevOps” philosophy. You want to empower feature teams to own their services, from provisioning to operation and incident resolution.
• Experienced with public clouds, preferably AWS. You understand the state of operating in the cloud and know what every company should be doing in them. You are excited by cloud services and the reliability and scaling benefits of adopting managed services.

Nice-to-Haves

• Knowledgeable in monitoring and observability technology. We’re investing in OpenTelemetry and tools that support it.
• Experience working with hybrid teams. Our engineering team is spread across the U.S. with a combination of people working in the office and remotely. A background working with global teams isn’t a must but will help you adapt more quickly to Hudl’s culture.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medicalinsurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation