Solutions Consultant-ERP Integrations

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. In 2024, we raised a $53M Series B fundraising round with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution.

The Solutions Consultant - ERP Integrations plays a critical role in delivering customer value by ensuring seamless, scalable integration and adoption of Higharc’s solutions. This role is both strategic and hands-on: you will lead successful ERP integrations (e.g. CSV/API) into homebuilder purchasing systems, empower operational teams (P&E, S&M) to adopt our products, and own key outcomes across implementation, data, and usage.

Success in this role requires strong project management, deep functional understanding of homebuilder workflows, and the ability to guide integration strategy from scoping through execution. You’ll act as the customer-facing contact for ERP/CRM integration and data transformation efforts while aligning with internal teams to drive fast, effective outcomes.

Job Responsibilities:

Solutions Consultant - ERP Integrations

• Act as the primary liaison for technical integration projects (ERP, CRM, data pipelines), ensuring successful API and CSV workflows.

• Own the end-to-end implementation of integration workstreams, including scope alignment, issue resolution, QA, and launch readiness.

• Translate customer data models and operational workflows into requirements and configuration plans for Higharc solutions.

• Collaborate with Product, Engineering, and Solutions Consulting to deliver standardized, repeatable integration frameworks.

Customer Adoption & Value Delivery

• Drive adoption of Higharc tools within Purchasing & Estimating and Sales & Marketing teams.

• Identify and remove barriers to adoption, unlock early value, and champion product usage across customer accounts.

• Build relationships with key stakeholders to cultivate champions and drive organizational change.

Cross-Functional Collaboration & Project Management

• Lead customer projects with urgency and clarity — managing timelines, milestones, risk, and stakeholder communication.

• Partner with Customer Adoption, Product, Engineering, and Sales to coordinate integration and adoption plans.

• Represent the voice of the customer in roadmap discussions, ROI reviews, and QBRs.

Training & Enablement

• Develop and deliver customer-facing materials, training playbooks, and best practices for adoption and integration.

• Support internal enablement by educating other CSMs, Implementors, and Solutions Consultants on integration and rollout frameworks.

Customer Advocacy & Outcomes

• Articulate the value of Higharc’s solutions in terms that resonate with builder stakeholders.

• Analyze integration impact and product usage data to surface insights, risks, and expansion opportunities.

• Contribute customer stories and testimonials that demonstrate measurable ROI.

Required Qualifications:

• Proven track record of successfully managing technical integration projects (CSV/API) for ERP, CRM, or estimating platforms.

• Strong project management skills with an ability to drive cross-functional execution and manage multiple priorities.

• Experience in Purchasing & Estimating, and familiarity with homebuilding software systems (MarkSystems, BuilderMT, NewStar, Salesforce, etc.).

• Excellent communication skills; capable of translating between technical teams and business users.

• Customer-centric mindset with a focus on outcomes, speed, and value delivery.

• Ability to thrive in a fast-paced, evolving environment and proactively solve problems.

• Bonus: Familiarity with the AEC industry or experience in vertical SaaS implementation or solutions roles.

Higharc has been remote first since our founding in 2018. We offer flexible hours so you can do your best work without missing out on life. Higharc offers competitive salaries with significant equity, in a fast-growing, well-funded company. Personal healthiness is an important value for us- we provide comprehensive medical, dental, and vision coverage, with unlimited PTO, and meaningful maternity/paternity leave. You'll also have access to other big-company benefits such like short and long-term disability plans and a 401K. Haven't worked remotely before? We provide a stipend to create the ideal home office.