Product Manager, ASML

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Do you have a deep and abiding interest in grappling with the Internet’s toughest social and technical problems? Are you excited by the opportunity to drive ambitious experiments and learn by doing? Do you believe in the power of software to drive positive change? 

The Applied Social Media Lab (ASML) is a term limited initiative of Harvard University’s Berkman Klein Center for Internet & Society. We are more than halfway through our two-year mission to build social media solutions that center the public interest. We have assembled a team of industry-trained technologists to work with experts from academia and civil society to build new software, protocols, and designs to foster healthier human connections. Teams of industry-trained engineers, designers, and product managers are working on key challenges and opportunities such as transparency and governance, distributed protocols, online discourse, artificial intelligence, and more. 

As a Product Manager at the Lab, you will bring strategic, execution, and technical skills to bear to drive change. Working closely with engineers and a UX team across multiple projects, you will be responsible for outcomes -- working across functions and teams to generate new ideas, conduct experiments, and iterate quickly in search of insight and impact. You will represent the Lab as you bring together stakeholders across Harvard, academia, and industry, onboard users, and educate the public when your work is ready to share. 

As a Product Manager, you will: 

• Own outcomes – as with all PM jobs, you are responsible for results and impact, rather than a set of job functions. 
• Set product strategy and roadmap for your pod by driving brainstorming, experimentation, and prioritization. 
• Execute on multiple projects in your pod by setting success metrics, tracking progress, ensuring excellence, and managing cost and timelines. 
• Represent the ASML with internal and external stakeholders, building strong relationships and influencing the course of technology and policy. 
• Participate in ASML-wide brainstorming and hackathons outside your immediate area of expertise. 

Basic Qualifications

• Minimum of seven years’ post-secondary education or relevant work experience

Additional Qualifications and Skills

We are looking for people who have: 

• A depth of experience as a technology product manager (i.e. creating strategic product roadmaps from conception to launch and working with cross-functional teams).  
• Effective communication and collaboration skills with a wide range of audiences including technical and layperson, and internal and external constituencies. Ability to work not just with engineering, but across many functions and teams with their own agendas, to bring all voices into the conversation and lead people toward agreement on the path forward. 
• Passion for people. A successful product manager at the Lab will care deeply about humans, fairness and equity, and love the humane role of product management in creating compassionate user experiences. 
• Openness and flexibility. We don't know the answers to the questions the Lab is asking. A successful product manager at the Lab will be open to learning from experiments, hearing new ideas no matter where they come from, and changing course quickly. 
• Global perspective. Social media is a global phenomenon. A successful product manager at the Lab will ensure we bring many perspectives to our work and find solutions that are appropriate to different cultures, languages, and approaches to governance. 
• Mission-driven and resilient. Building a better social media will involve confronting difficult questions and content. We are here because we care about the mission, first and foremost. 

Appointment End Date: This is a term appointment expected to extend through June 30, 2026, subject to departmental funding and need.   

Standard Hours/Schedule: Full-Time

Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position

Pre-Employment Screening: Identity, Education

Other Information:

To help us understand your interest, please submit a short cover letter about how you see the future of social media evolving. This can be a paragraph or two but no more than a page. 

This position may be performed in-person or remotely; the option for hybrid work is also available. 

All offers are made by HLS Human Resources.

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Work Format Details

This is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. 

Salary Grade and Ranges

This position is salary grade level 059. Please visit  Harvard's Salary Ranges  to view the corresponding salary range and related information. 

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: 

• Generous paid time off including parental leave 
• Medical, dental, and vision health insurance coverage starting on day one 
• Retirement plans with university contributions 
• Wellbeing and mental health resources 
• Support for families and caregivers 
• Professional development opportunities including tuition assistance and reimbursement 
• Commuter benefits, discounts and campus perks 

Learn more about these and additional benefits on our Benefits & Wellbeing Page. 

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes. 

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s non-discrimination policy. Harvard’s equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.