Program Manager - job 1 of 3

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The Program Manager will be responsible for managing client relationships, implementing strategic initiatives, executing long-term programmatic planning efforts, and managing matrixed teams in support of the State Department organization.

Client Relationship Management and Engagement Delivery

• Provide end to end management of client engagements - detailed project plans, scope and budget definition, resource allocation, product delivery

• Organize and facilitate project timelines with clients and team, including generating estimates for project complexity and duration

• Serve as point person in client communications and provide leadership and mentoring to team members on project development and client management skills

• Manage senior client relationships and expectations throughout project lifecycle in order to build confidence, deliver excellence, and sell consulting services

• The candidate must be a strong written and oral communicator and be comfortable interacting with clients and serving as a trusted advisor to senior government leadership

• Monitor the scope, schedule, and budget of technology projects.

• Support the client management and stakeholders to plan for and address risks and issues as they occur, to ensure that the project remains on schedule and within budget.

• Coordinate teams including establishing operating models and implementing methodologies to deliver global complex and high-risk multi-year programs.

• Develop and manage master integration management plans, critical dependency milestone trackers, and dashboards, tracking key program status updates and issues/risks, performing action item management for complex programs, including management of interface with infrastructure, communications, cyber, development and finance workstreams, utilizing project management tools;

• Maintain and promote compliance with contractual, regulatory, and internal policy requirements.

• Manage the economics of client engagements, ensuring delivery aligns with approved financial parameters.

New Business Development

• Lead and support business development by identifying new opportunities and assisting with proposal development.

• Leverage the firm’s existing relationships and develop new relationships to expand existing client relationships and develop new clients.

• Serve as a content expert for client issues.

• Be personally engaged in and accountable for growing the practice revenue and sales.

Consulting Staff Leadership

• Direct line management for consultants assigned to client engagements led.

• Career development, advocacy for, recruitment of, and retention of members of the advisory team.

• Training and onboarding of new consultants.

• Contribute to the development of a positive and performance-oriented culture.

What You Will Need:

• An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance

• Bachelor’s Degree

• TEN (10) or more years of management and/or technology consulting experience with SEVEN (7) or more years of project and/or program management experience with the government.

What Would Be Nice To Have:

• Demonstrated performance developing briefings for senior executives

• Excellent problem-solving and critical thinking skills;

• Ability to communicate at all levels with clarity, poise, maturity, and precision both written and verbally, including in external customer-facing situations

• Understand interdependencies between technology, operational constraints/context, and business needs.

• Must have initiative, be a self-starter, and be able to balance multiple and shifting priorities and deadlines.

• Experience with Risk Management and/or Technology Program development

• Experience supporting implementation of technology development and deployment projects or programs.

• Experience coordinating with business owners and users regarding requirements for complex technology deployments

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

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