Solution Architect

The Company 

Serving the People Who Serve the People 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 

Want to know more? See more of what we do here.  

The Solution Architect role at Granicus is a senior technical leadership position within the Consulting track, entrusted with designing and delivering complex, scalable solutions that directly impact public sector modernization. You will take ownership of the technical strategy for qualified sales opportunities, guiding them from discovery through design and validation in collaboration with sales, product, engineering, and services teams.

In this role, you will translate intricate government requirements and regulatory constraints into clear, actionable architectures that balance innovation with practical feasibility. Your expertise will ensure solutions not only meet but exceed customer expectations, mitigate risks, and align with Granicus’s mission of empowering government agencies to better serve their constituents.

• At Granicus, our Solution Architects form a highly skilled, mission-driven collective focused on transforming public sector technology. We stand at the intersection of technical mastery and public impact, developing architectures that address some of the most challenging and sensitive needs in government service delivery.
• Our team fosters a culture of continuous learning, innovation, and collaboration. We operate cross-functionally—partnering deeply with Sales, Product, Engineering, and Customer Success—to create not just individual solutions but also organizational momentum that shapes product evolution and market success.
• We celebrate diverse perspectives and encourage bold thinking, knowing that the best results come from teams empowered to challenge assumptions and co-create solutions that truly serve our customers and communities.

• We bring a high level of professionalism, empathy, and strategic curiosity to every engagement. Whether collaborating internally or engaging directly with government leaders and technical stakeholders, we come prepared to listen, learn, and lead with integrity.
• We understand the nuances and complexities of the public sector and approach our work with humility and purpose. Our communications are clear and tailored, fostering trust and confidence among colleagues and customers alike.
• We embrace a growth mindset, encourage open feedback, and commit to building a culture where every voice matters and continuous improvement is the norm.

• 3+ years of experience in solution architecture, systems engineering, or technical consulting, preferably within SaaS or public sector technology
• Deep expertise in cloud architecture, security frameworks, integration design, and compliance requirements specific to government environments
• Proven track record leading technical discovery and architecting solutions that address complex business needs and technical constraints
• Exceptional communication skills, able to translate complex concepts into clear narratives for diverse audiences, including executives and technical teams
• Demonstrated ability to collaborate effectively across Sales, Product Management, Engineering, and Customer Success to ensure solution viability and customer satisfaction
• Knowledge of government procurement, regulatory frameworks, and compliance standards is highly desirable
• Alignment with Granicus’s core values of innovation, integrity, customer success, and inclusivity

• Lead comprehensive technical discovery sessions with customers and internal stakeholders to uncover detailed requirements, constraints, and success criteria
• Architect end-to-end solutions that are secure, scalable, compliant, and aligned with both customer mission and Granicus product capabilities
• Develop detailed architecture documentation, including diagrams, configurations, and technical specifications, ensuring clarity and accuracy for both sales and delivery teams
• Collaborate closely with cross-functional teams to validate solution designs, identify and mitigate technical risks, and ensure smooth handoff to implementation and support
• Serve as a trusted technical advisor to sales leadership and customers, influencing deal strategy and technical positioning
• Mentor junior architects and presales engineers, fostering skill development and knowledge sharing within the team
• Contribute to internal enablement, including development of best practices, playbooks, and training materials
• Stay abreast of emerging technologies, industry trends, and public sector challenges to continuously enhance architectural approaches and thought leadership

• Delivery of high-quality, scalable, and compliant architectures that meet customer needs with minimal rework or escalation
• Consistently positive feedback from customers, sales partners, and cross-functional teams regarding technical expertise, collaboration, and responsiveness
• Production of reusable architecture assets and frameworks that improve team efficiency and solution consistency
• Effective identification and management of technical risks that could impact deal success or solution delivery
• Demonstrated leadership in mentoring, knowledge sharing, and contributing to the evolution of architectural practice within Granicus

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 

Security and Privacy Requirements

-     Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

-     Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 

The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Benefits 

At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.

- Flexible Time Off

- Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance

- 401(k) plan with matching contribution

- Paid Parental Leave

- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance

- Group legal coverage 

- And more!

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.