Discover GCU -- GCU Hotel, Travel & Events Student Worker (NFWS)
Position Summary/Purpose:
The GCU Hotel, Travel & Events Team Member will assist with the GCU Hotel (27th Ave) front desk arrivals/departures, booking Discover GCU visitor travel, and monitoring flights to ensure an exceptional experience for all Discover GCU visitors to and from campus.
Primary Responsibilities/Accountabilities/Essential Functions:
ESSENTIAL DUTIES and RESPONSIBILITIES: Include, but are not limited to, the following:
- Must be available to work the hotel front desk overnight shifts from 11pm – 7am occasionally
- Assists with booking Discover GCU guest arrival and departure flights, ensuring appropriate flight times based on Discover GCU event parameters
- Assist with monitoring flights for changes that could affect the visitor itinerary
- Greets hotel guests, responds effectively to guest concerns and requests. Follows up to ensure guest satisfaction
- Manage room inventory and determine rooms for incoming guests
- Manage hotel check in/out procedures
- Assist guests with dining and activity recommendations
- Coordinate shuttle service for guests with attendance luggage
- Assist guests with general inquiries
- Provide as needed support to GCU Hotel departments and teammates to ensure an exceptional stay experience
Equipment Used and Responsibility:
- Microsoft 365 Suite – Outlook/Excel/Word
Qualifications:
- A minimum of one year experience in customer service or hospitality industry.
- Students local to the Phoenix area year-round & willingness/desire to work over breaks strongly preferred.
- Must be fluent in English, ability to read and write.
- Must be able to have flexible schedule, which includes nights, weekends and holidays if needed.
- Always provides a professional image through appearance and dress.
- Able to work well independently with little supervision.
- Promote positive relationships in communication and cooperation with all coworkers and guests.
- Strong attention to detail to ensure all information communicated is accurate and up to date.
- Ability to learn and follow all safety, emergency and accident prevention procedures.
Experience/Education:
Grand Canyon University is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:
- Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
- Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
- Maintain good financial and academic (SAP) standing with the University.
You may be subject to termination if you fall below the minimum requirements.
Pay Rate: Minimum Wage
Anticipated End Date: June 30, 2026
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Student-worker internship supporting CET recruitment through campus presentations, tours, outreach, and administrative tracking at Grand Canyon University.
Support hands-on undergraduate engineering instruction and lab operations at Grand Canyon University as a Graduate Assistant while pursuing graduate studies.
Provide attentive, polished front desk service at Mondrian LA, handling check-ins/outs, guest inquiries, cash and credit transactions, and promoting hotel services to enhance the guest experience.
Audi Nashville is hiring a Service Advisor to schedule repairs, provide precise estimates, and deliver excellent customer service at our Brentwood service center.
TechFlow is hiring an overnight remote Service Support Representative to manage ticketing, validate reports, troubleshoot basic issues, and communicate directly with customers on a government contract.
Lifeway is hiring a mission-driven Customer Care Specialist to manage order processing and customer inquiries in a hybrid role based in the greater Nashville area.
Provide critical evening switchboard, emergency paging, and guest services at UM Capital Region Medical Center as a Communications Clerk responsible for timely, professional hospital communications and visitor support.
Provide exceptional client experiences as the Customer Service Coordinator at California Closets' Westlake Village luxury showroom by managing appointment scheduling and front-of-house operations.
The San Francisco Department of Elections is hiring a bilingual English–Vietnamese Language Access Support Clerk to translate materials, assist Vietnamese-speaking voters, and conduct community outreach to ensure language-accessible election services.
Modivcare seeks a Remote Retention and Recovery Specialist to handle client inquiries, perform outbound recovery calls, and maintain accurate documentation while delivering courteous, solution-focused service.
Represent Mercedes-Benz of Ann Arbor as a Service Advisor delivering premium client service while coordinating repairs, estimates, and warranty administration.
Intuitive is seeking an experienced, strategic leader to head North America Digital Technical Support, driving world-class customer experience, escalation management, and cross-functional alignment for digital products.
Amazon Pharmacy is hiring a licensed pharmacist to deliver clinical customer care—handling medication counseling, drug interaction reviews, and clinical inquiries via phone and email for customers in Arizona.
Serve as a Fair Hearing Service Specialist resolving benefits disputes, preparing hearing evidence packets, and coordinating corrective actions across HRA/DSS offices.
Orlando Health is hiring a Scheduling Coordinator in St. Petersburg to manage procedure and appointment scheduling for the Digestive Health clinic with strong customer service and scheduling-system skills.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
