Sales Support Intern
Job Description
Position Summary:
The Sales Support Intern will assist the Decking Sales team with a variety of administrative and customer service tasks. This internship is designed to provide exposure to sales operations, customer engagement, and cross-functional collaboration within a wholesale business environment.
Key Responsibilities:
- Support the team by responding to basic customer inquiries related to order status, product details, and claims/returns under supervision.
- Collaborate with Sales to help identify and document customer-related issues and assist in implementing resolutions.
- Provide assistance in gathering and organizing product specifications, catalog data, and performance information for internal use.
- Act as a support liaison between Sales and other departments such as Category Management, Distribution, Pricing, and Sales Administration.
- Help communicate updates and concerns from internal teams to the Sales group.
- Assist in creating and formatting documents using Microsoft Word, Excel, and PowerPoint.
- Help maintain and update CRM records (HubSpot) with guidance.
- Generate simple sales reports and summaries as requested.
- Participate in the preparation of annual district sales plans for up to 3 districts.
- Attend sales training sessions to gain foundational knowledge of sales processes and tools.
Qualifications:
- Currently pursuing a degree in Business, Marketing, Communications, or a related field.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Willingness to learn CRM tools such as HubSpot.
- Detail-oriented with strong organizational skills.
- Ability to work collaboratively in a team environment.
Additional Information
Company Description:
Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here
Additional Information:
Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $33,300 USD - $45,760 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.
At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.
Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.
Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN
Equal Employment Opportunity:
FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.
Reasonable Accommodations:
FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.
To protect yourself from fraudulent job postings or recruitment scams, please note that FBIN job postings are exclusively hosted on our careers page at www.fbin.com/careers>.
Average salary estimate
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