Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Personal Banker Associate I - Bell Oaks (Newburgh, IN) image - Rise Careers
Job details

Personal Banker Associate I - Bell Oaks (Newburgh, IN)

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

WORKING CONDITIONS:

  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.

Personal Banker Associate I - Bell Oaks (Newburgh, IN)

LOCATION -- Newburgh, Indiana 47630

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Fifth Third Glassdoor Company Review
3.7 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Fifth Third DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Fifth Third
Fifth Third CEO photo
Greg D. Carmichael
Approve of CEO

Average salary estimate

$41500 / YEARLY (est.)
min
max
$35000K
$48000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Posted 3 hours ago

Financial Guidance Counselor needed at Fifth Third Bank to support customers in resolving delinquent accounts and offering tailored financial solutions.

Photo of the Rise User

Drive dealer partnerships and volume growth remotely for Fifth Third Bank in Northeast Ohio as a Dealer Development Representative.

Photo of the Rise User

Become a Personal Banker Associate at Fifth Third Bank and build expertise in retail banking while supporting customers' financial needs through consultative sales and service.

Photo of the Rise User
CyberArk Hybrid Indianapolis, Indiana, United States
Posted 20 hours ago

An experienced Senior Enterprise Account Executive is sought by CyberArk to drive sales growth and manage complex enterprise deals within strategic accounts.

Photo of the Rise User
Posted 9 hours ago

Lead Notable’s Service Pros sales vertical to build pipeline and secure deals with contractors and home improvement professionals in a high-growth, hybrid role based in New York.

Photo of the Rise User
Posted 14 hours ago

An entrepreneurial Regional Account Executive is needed at IFS to drive sales and expand strategic account penetration using value-based, consultative approaches.

Workout Anytime - Grove Hybrid Reidsville, North Carolina, United States
Posted 19 hours ago

Dynamic Fitness Sales Representative role at Workout Anytime offering growth, training, and incentives in a leading 24/7 fitness franchise.

Fortune Brands Hybrid -, Philadelphia, PA, United States
Posted 10 hours ago

Lead a dynamic retail sales team at Fortune Brands to drive growth and deepen partnerships across the Northeast territory.

Photo of the Rise User
Posted 4 hours ago

Lead new sales initiatives remotely for A-SAFE USA, expanding their client base across multiple states with innovative safety solutions.

Photo of the Rise User
Posted 19 hours ago
Inclusive & Diverse
Empathetic
Feedback Forward
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
Dental Insurance
Flexible Spending Account (FSA)
Vision Insurance
Disability Insurance
Family Medical Leave
Paid Holidays
Medical Insurance
Learning & Development
Employee Resource Groups

FloQast is looking for a skilled Manager, Expansion Sales to lead a high-performing team in expanding client relationships and achieving revenue targets in a remote capacity.

Photo of the Rise User
Retool Hybrid Salt Lake City, Utah, United States
Posted 21 hours ago

Lead and grow Retool's Business Development Representative team to accelerate outbound sales and expand market reach for a fast-growing internal development platform.

Photo of the Rise User
Posted 19 hours ago

Tulley GMC of Nashua offers an opportunity for motivated sales representatives to excel as customer-focused BDC Representatives in automotive sales.

Photo of the Rise User
Posted 16 hours ago
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric

Contribute as a Remote Sales Representative at Jerry.ai, engaging inbound customers to help select optimal insurance policies in a thriving fintech environment.

Photo of the Rise User
DLH Hybrid Atlanta, Georgia, United States
Posted 21 hours ago

A seasoned Business Development Director is needed to drive growth and strategic positioning within federal health IT at DLH, focusing on CDC and HHS agency engagements.

Photo of the Rise User

Drive strategic sales and build key relationships as a Senior Account Executive at MagicSchool, advancing innovative AI solutions in K-12 education across the Western US.

At Fifth Third Bank, we’re working hard to make banking a Fifth Third better. Which, according to the laws of mathematics, 5/3 equals 166.7%. That’s a whole lot of percents. Learn more at http://go.53.com/better

265 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
July 28, 2025
Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!