Market Distribution Center - Operations Manager

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking an Operations Manager for our Market Distribution Center in Upper Marlboro, MD, that will serve the DC market. If you have familiarity and experience in warehouse management, order fulfillment, inventory control, process management, work-shift coordination, and are organized with great people skills, this is the position for you! This position entails leading all aspects of a 360,000 square foot distribution center with 100+ hourly warehouse associates.

• The Upper Marlboro Market Distribution Center is a new build / greenfield site that will be opening the beginning of 2026!

With 11 strategically located regional distribution centers and a growing network of 60+ market distribution centers throughout the US this position offers incredible advancement opportunities! We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation’s infrastructure from the ground up.

Responsibilities:

• Responsible for the operational functions of the Distribution Center

• Lead projects as directed by the General Manager

• Responsible for developing and directing Department Managers leaders

• Establish and maintain open lines of communication with all customers to drive service level improvements throughout the operation

• Continuous review, evaluation, and audit of operational procedures and performance KPIs with the purpose of identifying areas for improvement or developing potential cost saving projects.

• Build upon Departmental Goals monthly and ensure adherence to established KPIs.

• Communicate effectively and timely steps taken to correct problems

• Champion development, implementation, and continuous improvement

• Drive safety, quality, and profitability to meet or exceed company goals

• Act as a strategic partner with our sales team to drive market share growth

• Manage inventory control

Qualifications:

• Bachelor’s Degree is preferred, equivalent experience will be considered

• 5+ years' management experience in a Distribution Center / Fulfillment Center environment required

• 5+ years handling inventory / operational tasks

• Warehouse Management System (WMS) experience

• Ability to adapt and change processes to keep pace with the evolving business requirements

• Outstanding organizational and leadership skills to reliably respond to urgent situations

• Must be process oriented with good judgment and decision-making abilities

• Strong interpersonal skills and the ability and desire to lead a team

• A confirmed understanding of OSHA and DOT regulations

• Proficient technical skills included but not limited to Microsoft O365 applications

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information