Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
The Healthcare Revenue Cycle EDI and Insurance Discovery Team Lead, oversees a team of Analysts responsible for Electronic Data Interchange (EDI) operations and healthcare insurance coverage verification. You will report to Experian Health, and ensure the strategic agreement of data exchange with organizational goals, oversees the implementation of scalable solutions, and drive continuous improvement in operational efficiency and compliance and collaborate to support innovation, product development, and revenue cycle optimization.
Team Leadership & Strategy:
· Lead, mentor, and develop a team of EDI and insurance discovery analysts.
· Define team goals, monitor performance, and ensure alignment with departmental objectives.
· Develop and implement strategic plans for EDI and insurance discovery initiatives.
· Foster a culture of continuous improvement, innovation, and accountability
EDI Oversight:
· Oversee the monitoring, troubleshooting, and optimization of EDI transactions (e.g., 837, 835, 270/271, 276/277)
· Ensure accurate data exchange with internal systems and external trading partners
· Collaborate with IT and vendors to resolve complex EDI issues and implement enhancements
· Maintain documentation standards and ensure compliance with industry regulations
Insurance Discovery Management:
· Guide the design and execution of insurance verification and discovery processes
· Ensure data accuracy and integrity across systems through audits and quality checks
· Partner with payers and clearinghouses to resolve escalated coverage issues
· Support compliance and regulatory programs related to insurance data
Collaboration:
· Serve as the primary liaison between the EDI insurance team and Revenue Cycle, IT, Compliance, and Product
· Provide subject matter expertise for new product development and system integrations
· Lead training initiatives and knowledge-sharing efforts across the organization
Benefits/Perks:
At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.
Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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