eLIMS/ELN Support Specialist

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

• Provide software application support and troubleshooting to users and work closely with IT professionals to deliver new user requirements and features of existing applications
• Provide business process support by analyzing and recommending solutions to business processes in order to improve overall business performance
• Ensure proper integration and optimization across related systems
• Understand business process flow and design
• Suggest areas for business process improvement
• Develop solutions to meet new requirements
• Work with internal customers and providing timely applications support and troubleshooting
• Act as liaison between application users and Information Technology professionals
• Evaluate practices and processes to ensure applications fit client's needs
• Manage competing requests and track varying stakeholder needs
• Drive IT related company initiatives and projects to successful completion  

• At least one year of experience with eLIMS and ELN Experience
• Authorization to work in the US without immediate or future sponsorship
• At least one year of process improvement experience
• Bachelor's degree in life sciences, computer science, or another related science or engineering curriculum
• Strong communication and interpersonal skills (verbal and written)
• Ability to focus on the big picture as well as be detail-oriented
• Strong organizational, troubleshooting and problem solving skills
• Capability to learn new software functionality and systems
• Understanding of business process flow and design

Working schedule will be Full-Time, First Shift, 8am-5pm M-F. Overtime may be required when necessary. Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply. 

What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.