MAC System Administrator (Intermediate-Level)

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".

We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.

Link Solutions is seeking a MAC System Administrator (Intermediate-Level) to join our team at Adelphi, MD.

• Must be a US Citizen 
• Must have an active DoD Top Secret Clearance
• Non-remote (relocation incentive available)

The MAC System Administrator will be responsible for maintaining macOS systems, managing updates, enforcing security policies, and ensuring operational compliance in accordance with DoD and ARL IT policies at the Army Research Laboratory in Adelphi, MD.  

Join a team of dedicated professionals at an industry-leading organization, where you will have the opportunity to work on innovative projects that contribute to national security. This position offers significant opportunities for career advancement and professional growth while supporting critical missions and operations. 

Job Responsibilities:

• Deploy, manage, and support macOS systems and software installations.
• Enforce endpoint management policies, including configuration profiles, security baselines, and device encryption.
• Perform macOS patching, system updates, and automation using Bash or AppleScript.
• Manage user authentication and access controls in coordination with directory services.
• Monitor performance and ensure security hardening using DoD-mandated configurations.
• Coordinate data backups and recovery processes using approved solutions.
• Conduct compliance audits and maintain an accurate inventory of Apple hardware/software.
• Serve as a subject matter expert for macOS best practices, collaborating with other platform admins.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. 

• Must be a US Citizen. 
• Must have an active DoD Top Secret Clearance.
• Ten (10+) years of relevant experience working in an IT or Service Desk environment.
• Must have an MS or BA/BS in computer sciences or information technology with two (2+) additional years of experience.
• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
• MacOS (Apple Certified Support Professional) or equivalent.
• Ability to work with customers to develop new value-added programs and data solutions with existing structures and new requirements.
• Ability to work in a fast-paced and constantly evolving environment.   

Preferred:

• Information Technology Infrastructure Library (ITIL) v4 certification
• Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform.
• Proficiency with Microsoft Office products.
• Experience creating and modifying documentation for technical processes and procedures.
• Experience working in a Department of Defense (DoD) environment.
• A problem solver and troubleshooter who thrives in resolving complex problems.
• Strong self-starter requiring minimal supervision.
• Excellent communication skills (written and oral) and interpersonal skills.
• Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.

Salary Range: $57,000 - $96,000

Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories.

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.