Retail Operations Coordinator (Temp)
Company Description
OUR STORY:
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.
OUR CODE:
We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.
If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.
Job Description
The Retail Operations Coordinator is a temporary role, supporting the process management, logistics and administrative functions of the Equinox Retail department. The role helps ensure the smooth-running of 100+ Shop locations, by assisting in day-to-day home office needs of our in-club Retail Shops and Retail Corporate team, with operational tasks, tools and system maintenance, included but not limited to:
- Maintenance and upkeep of existing policy/procedural and training resources on intranet and LMS platforms
- Creating and sending of approved departmental communications to Retail field and Club management teams via approved channels
- Maintain and update department operational calendar to reflect both operational and field tasks/project milestones
- Pull and distribute operational, compliance and clientelling recurring and as needed reporting
- Monthly employee system enrollment
- Promotional and selling incentive tracking as needed
- Bi-weekly payroll calculation, system auditing and entry
- Operational supply ordering for Shops and office
- CX support as needed
Qualifications
- Eagerness to learn and a winning attitude
- Excellent analytical and verbal/written communication skills
- Strong computer and Microsoft Excel proficiency a must (familiarity with intranet and LMS platforms, or SalesForce, Shopify and D365 a plus)
- Ability to multi-task and move seamlessly between multiple projects and/or tasks
- Desire and ability to understand different areas of Equinox business and culture
Pay Transparency: $25/HR
Additional Information
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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In everything we do, we create the possibility for people to maximize the potential within themselves.
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