VP, Carrier Strategy & Network Partnerships
EnrollHere is building the next generation of call trust, identity, and compliance infrastructure for regulated, high-volume outbound communications.
We are seeking a VP, Carrier Strategy & Network Partnerships to own and expand EnrollHere’s relationships across the telecommunications ecosystem — including Tier 1 carriers, carrier aggregators, identity providers, and trust networks.
This role is responsible for ensuring EnrollHere’s traffic is trusted, authenticated, compliant, and strategically aligned with carrier policy as we scale new products, including branded calling, call reputation intelligence, and marketplace expansion.
This is a strategic, externally-facing leadership role with direct impact on product roadmap, carrier risk posture, and platform expansion.
Carrier Relationships & Strategy
- Serve as EnrollHere’s primary executive contact for:
- Tier 1 carriers (AT&T, Verizon, T-Mobile)
- Carrier aggregators (Bandwidth, Tata Communications, Telynx, etc.)
- Identity and trust vendors (Numeracle, Hiya, First Orion, TNS)
- Build and maintain senior-level relationships within carrier trust, fraud, and abuse teams
- Establish EnrollHere as a trusted, proactive partner within the carrier ecosystem
Carrier Trust, Identity & Reputation
- Own EnrollHere’s STIR/SHAKEN posture and attestation strategy
- Align EnrollHere Trust Layer™ capabilities with carrier frameworks and policies
- Oversee call labeling, reputation management, and remediation workflows
- Proactively manage carrier risk and escalation paths
Product & Platform Enablement
- Partner with Product and Engineering to:
- Translate carrier requirements into platform capabilities
- Pre-clear telecom-dependent product launches
- Guide implementation of branded calling, call reason metadata, and identity frameworks
- Ensure telecom dependencies do not create hidden platform risk
Regulatory & Policy Interface
- Work closely with Legal and Compliance teams to:
- Stay ahead of FCC policy changes
- Interpret carrier codes of conduct
- Ensure TCPA/TSR alignment from a network perspective
- Act as EnrollHere’s internal authority on telecom policy and enforcement trends
Commercial & Strategic Expansion
- Negotiate carrier and vendor agreements, including:
- Volume pricing
- Preferred routing
- Beta and early-access programs
- Unlock new carrier-supported features and expansion opportunities
- Support enterprise and marketplace growth initiatives
Success Metrics
- Strong, active relationships with Tier 1 carriers and key aggregators
- Zero surprise carrier shutdowns or traffic interventions
- Faster carrier remediation and issue resolution
- Improved call answer rates and deliverability at scale
- Carrier buy-in ahead of major product launches
- EnrollHere participation in carrier roadmap and trust initiatives
- 8–15+ years in telecommunications, carrier strategy, or network partnerships
- Direct experience working with:
- Tier 1 carriers and/or carrier aggregators
- STIR/SHAKEN, call labeling, and trust frameworks
- Hands-on exposure to high-volume outbound calling environments
- Experience interfacing with carrier trust, fraud, or abuse teams
We believe in taking care of our team, which is why we offer a comprehensive benefits package that supports your health, wellness, and future:
- Medical: 4 United Healthcare medical plans (including an HSA option)
- Dental: 3 dental plans (Aetna and MetLife)
- Vision: 2 Aetna vision plans
- Wellness & Mental Health: 5 Medical Plus benefits, including Talkspace and telehealth
- Ancillary Coverage: 4 ancillary plans and supplemental life insurance
- Retirement: 401(k) with a 4% match (after a 90-day exclusionary period)
- PTO & Flexibility: Generous time off and remote work support
- Professional Development: Learning stipends and growth opportunities
Average salary estimate
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