Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!
This high-visibility position will support our Store Operations, Marketing, FSQA, and Product development teams in creating restaurant equipment specifications, installing and testing equipment, and supporting product qualifications. Additionally, they will support Procurement in creating equipment, bidding documents, commissioning criteria, and making recommendations on supplier of choice. This role will require a high level of collaboration, cross functional stakeholder relationship building and maintenance, a strong business acumen, strategic mindset, and ability to lead through complexity and accountability.
Main Responsibilities
Create restaurant equipment specifications for ovens, coolers, make lines, and other ancillary equipment within the Domino’s store footprint
• Create a detailed accounting of current equipment and capability documenting performance and/or material benchmarks and operational constraints
• Identify potential opportunities with existing equipment for future product pipelines, focusing on speed, energy efficiency, quality and food safety
• Identify needed equipment improvements, define action plan to hold vendors accountable to meet new specifications within an agreed upon timeframe
• Partner with Restaurant operators to understand voice of the customer to understand usability, performance consistency and operational fit of equipment
• Development of future equipment specification roadmap and estimated spend model integrating knowledge of industry equipment with operational needs and innovation trends
• Own relationship with vendors and internal Domino’s stakeholders to develop overall equipment strategy, critical path, and potential roadblocks
• Define commissioning, qualification, and validation plans and support their execution
Define and implement an ongoing process to ensure existing equipment operation and maintenance meets Domino’s specifications
• Create a store equipment inspection process and scorecard
• Document findings, create action plans, and follow up on any outages found
• Create operations and maintenance training documents and programs for store equipment
• Identify equipment service vendors by region and execute service contracts
• Support in creating standard vendor documents for use by DPZ franchisees
Additional Supporting Activities
• Support additional Engineering activities in Supply Chain, International, Store Operations, or Development as needed
• Lead or Support other Engineering, Procurement, or Store Operations projects as necessary
• Develop vendor relationships (preferred contractors, vendors, etc.) with Procurement team
• Bachelor’s degree in engineering with emphasis on Industrial, Mechanical, Chemical, or Electrical Engineering.
• Minimum of 5-7 years of experience working in restaurant, QSR, equipment, food production, manufacturing, or other engineering roles.
• Strong knowledge of engineering principles, certifications a plus
• Strong combustion gas and/or electric oven experience preferred
• Commercial refrigeration knowledge is a plus
• Experience with process layouts, production layouts and capital improvement projects is highly preferred
• Experience in maintenance and/or facilities is a plus
• Experience implementing and supporting large scale projects with remote stakeholders and vendors at a senior management and or leadership level.
• Proven Time Management, negotiation, organizational and influence skills
• Strong working knowledge of state and local regulations governing engineering standards
• Strong oral/written communication skills, attention to detail and high level of accuracy in work output
• Experience using applicable engineering software tools.
• Proven ability to make independent decisions with minimal supervision, quickly assess new technologies and identify applications, manage complex issues concurrently and work under strict deadlines and in a rapidly changing environment.
Software Experience
• Strong working knowledge of MS Office (Excel, Project)
• AutoCAD, Revit, or another similar program a plus
Other
• Able to travel up to 50%
Location: Ann Arbor, MI
Hybrid Schedule with Mon-Thurs in office and Friday being flexible
Benefits:
• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus
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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.
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