Field Technician

Do you thrive in new environments where you can apply your technical expertise to solve complex problems with cutting-edge robotics? Do you enjoy hands-on work and collaboration with teams to solve problems?

Our Field Technician will play a crucial role in ensuring the operational efficiency and uptime of our robots. You will be responsible for mechanical repairs, proactive maintenance, and collaboration with our deployment engineering team to enhance the reliability and performance of our robotic fleet

Collaborative Robotics is a team of innovators and builders redefining the future of human-robot interaction. We are working to realize a world where robots are a trusted extension of your surroundings. They work, adapt, and react around you. Not the other way around.

This role is located fully onsite in Rochester, MN with US-based travel expectations of 25-50% time.

Key Responsibilities:

• Conduct onsite diagnostics, troubleshooting, and repairs of robotic hardware components

• Support the onsite hardware and software testing of cobots, ensuring optimal performance.

• Identify, document, and troubleshoot issues, enhancing system reliability and user experience

• Provide feedback on fleet performance and recommend design improvements to engineering based on field learnings

• Maintain a change log of all maintenance and repair activities

• Create basic maintenance procedures and training materials

• Partner with internal build technicians to maintain inventory of spare parts and consumables, ensuring availability for immediate repairs

Minimum Qualifications:

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field, or Associate’s degree, or equivalent work experience.

• 1-5 years of professional work experience in a field service or technical support role, with robotics or automation systems.

• A customer-first mindset with proven success in building positive relationships.

• Hands-on experience in electrical and mechanical debugging.

• Willingness to travel up to 50% and work flexible hours as needed.

• Highly motivated teammate with excellent oral and written communication skills.

• Enjoy working in a fast paced, collaborative and dynamic start-up environment as part of a small team.

• Must have and maintain US work authorization.

Preferred Qualifications:

• Master’s degree in Robotics, Mechanical Engineering, or equivalent.

• Experience with robotic programming languages (e.g., ROS, Python) and control systems.

• Familiarity with industrial automation standards and practices.

• Comprehensive understanding of both hardware and software in complex robotic systems.

• Basic networking skills, including familiarity with WiFi and VPN.

• Prior experience in a startup environment or with early-stage product support.

• Certifications in relevant technical fields (e.g., electronics repair, industrial maintenance).

• Safety trainings experience with electrical systems.

• Background in customer success or support, with a strong track record of direct customer engagement.

The base salary range for this position is $65,000 - $75,000 plus equity and comprehensive benefits. Our salary ranges are determined by role and experience level. The range reflects the minimum and maximum target for new hire salaries for the position in Sumner, WA. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

Cobot is committed to a diverse and inclusive workplace. Cobot is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let your recruiter know.

To all recruitment agencies: Cobot does not accept agency resumes. Please do not forward resumes to our employees. Cobot is not responsible for any fees related to unsolicited resumes.