Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!
The primary responsibility of SAP IBP IT Product Analyst is to support Domino’s Pizza initiatives in analysis, design, configuration, testing, implementation, and support of SAP IBP (Integrated Business Planning) applications. This role requires a deep understanding of SAP IBP concepts and processes, as well as strong analytical and problem-solving skills. This position will be a dedicated IT resource in stabilizing and further developing the usage of SAP IBP in our organization.
Main responsibilities
• Lead the design, build, test, and deployment of configurations for SAP IBP
• Lead analysis and design sessions with key business stakeholders to facilitate integration discussions between SAP IBP and other/ERP systems
• Provide updates to and share information with appropriate IT team members regarding the implementation and changes
• Work with solution architects, business and IT SMEs, and developers to understand and assist in the design and implementation
• Collaborate with SAP IBP product support in the recommendation of best practice strategies to further streamline the system implementation
• Collaborate with SAP IBP product support team to manage system upgrades
• Identify and evaluate recurring support issues that may need a system solution and manage to resolution
• Provide support to Level 1 and 2 Team Members in documenting and resolving production issues
• Participate in unit testing, integration testing, and issue resolution
• Plan and lead user acceptance testing as needed
• Develop and manage KPIs and ongoing reporting requirements
• Strategic partnership with internal customers for solution development, service management, risk management, and relationship development
• Facilitate the planning and execution of project deliverables to enable the business to achieve objectives through the effective use of SAP IBP
• Serve as a trusted advisor, and function as a key point of contact for the business team for SAP IBP
• Work closely with internal and third party resources and SMEs, including system integrators, through any additional phases of the project
• Provide recommendations and create documentation for business process redesign
• Bachelor’s Degree in IT or a relevant field preferred, or equivalent experience
• 5+ years of relevant business analyst experience
• General knowledge of end-to-end Enterprise Resource Planning systems/processes including SAP
• 3+ years of experience in SAP IBP
• Good understanding and hands-on experience with various modules of IBP: Demand, Inventory, Response and Supply, Sales and Operations
• Experience as member of an IBP implementation team is a plus
• Excellent written and verbal communication skills
• Well-organized, ability to handle and prioritize multiple tasks at once
• Dynamic and mature personality, ability to work independently with minimal supervision, and willingness to share your knowledge
• Broad general IT skills and knowledge (productivity tools, SDLC tools, general industry knowledge)
• Proven track record of process development, systems optimization, and continuous improvement
• Ability to provide thought leadership on best practices around enterprise application integrations.
• Ability to be hands-on for all technical aspects and configuration of SAP IBP, troubleshooting and support.
All your information will be kept confidential according to EEO guidelines.
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Founded in 1960, Domino's is the recognized world leader in pizza delivery, with a significant business in carryout pizza. It ranks among the world's top public restaurant brands with its global enterprise of more than 17,000 stores in over 90+ in...
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