Unified Communications Engineer
Responsibilities
Be part of our exciting team supporting a robust, world-wide communications network, providing office automation packages; document and information management tools; and collaboration, voice, and video tools in a secure, flexible, distributed architecture supporting a classified DoD IT system. Peraton is seeking a Unified Communications Engineer to provide Unified Communications Engineering. This includes desktop Video Conferencing (DVTC), Conference Room Video Teleconference Communications (CVTC), desktop Voice Over Internet Protocol (DVOIP), Voicemail, and Enterprise Content Delivery. The current Unified Communications infrastructure consists of Cisco DXSO's, 8800 Series Cisco phones, Cisco MX and SX Series Conference room equipment, Cisco Unified Communications Manager, Cisco Telepresence, Cisco VBrick, Cisco Enterprise Content Delivery, and Unity Connect voicemail. Responsibilities include:
- Review and analyze the existing Unified Communications infrastructure and make recommendations for enhancement
- Engineer Unified Communications solutions to meet new requirements and enhancements to existing Unified Communications services to include identifying hardware refresh recommendations
- Perform an AoA for periodic Unified Communications hardware refreshes following all
- Change Management processes
- Creates and documents requisite network configuration
- Performs design, project management, acceptance testing, and vendor assessment activities.
- Communicates with internal and external groups to determine communications requirements and prepare engineering specifications to ensure functional requirements are met.
- Ensures the accuracy and completeness of systems documentation.
- Help in the design and the development of system equipment, as well as installing, and testing system equipment and implementing procedures to make all components operational.
- Involvement in all aspects of service delivery, from carrying out feasibility exercises and determining connectivity and signal access, to preparing detailed, technical, and operational documentation.
Qualifications
Minimum Qualifications:
- Requires a Top Secret with SCI eligibility
- 5 years with BS/BA; 3 years with MS/MA; 0 years with PhD; will consider 9 years of relevant experience in lieu of a BS degree
- Information Assurance Technical (IAT) III Certification
- Experience utilizing trouble ticket systems like ServiceNow
- Excellent customer service, writing and oral communication skills
- In-depth knowledge and understanding of LAN/WAN and Unified Communication (UC) technology, tools and services
- Demonstrated experience as a Network Administrator
- Ability to multitask and work in a fast-paced environment
- Professional-level Cisco certifications desired
- Problem analysis and problem solving
- Attention to detail and accuracy
- Customer Service oriented
Preferred:
- ITIL Foundations certification desired
- Experience with cloud based unified communications solutions
- Appropriate security certifications centering on networking and unified communications
- Experience with VTC systems and their integration within unified communications platforms
- Effective Communication skills - verbal and written
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Target Salary Range
$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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