Payouts Associate - Latam

Why should you join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. 

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What's the opportunity?

We are seeking a highly motivated Payouts Associate to join our dynamic Payouts Operations team, focusing specifically on our Latin American markets. In this role, you will take full ownership of processing payment flows across multiple countries, engaging directly with various banks and partners, and continuously seeking to optimize performance and efficiency within our Payouts infrastructure. This is a unique opportunity to directly impact our operations, ensuring smooth and reliable financial transactions in a fast-paced fintech environment.

• Process and meticulously analyze payment instructions in diverse countries across the Latin American region.
• Engage daily with banks, payment processors, and clients to ensure the efficiency and reliability of our payment systems.
• Conduct proactive analysis of transactional flows to detect potential risk issues and implement effective improvements.
• Execute comprehensive reconciliation and control of the entire daily transactional processing flow.
• Interact and collaborate effectively with various internal teams across the company to ensure seamless operations.
• Act as a key contact for banks and partners, taking the initiative to resolve issues and find innovative solutions.

• Proven experience in operations, ideally within payments, fintech, or banking.
• Strong analytical and problem-solving skills, with a keen eye for detail and risk detection.
• Excellent communication and interpersonal skills, capable of engaging effectively with external partners and internal stakeholders.
• A proactive and results-oriented mindset, with the ability to identify issues and drive solutions independently.
• High level of organization and meticulous attention to detail for managing complex transactional flows and reconciliations. Ability to work collaboratively in a fast-paced, international environment.
• Fluency in English is essential.
• Advanced Excel skills
• Familiarity with payment process and AI tools is a plus.

What do we offer?

Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:

- Remote work: work from anywhere or one of our offices around the globe!*

- Flexibility: we have flexible schedules and we are driven by performance.

- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.

- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.

- Learning & development: get access to a Premium Coursera subscription.

- Language classes: we provide free English, Spanish, or Portuguese classes.

- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!

-  dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!

*For people based in Montevideo (Uruguay), 55% of the monthly attendance at the office is required. This requirement does not apply to IT and Fraud roles.

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!