Development (NSO) Project Manager

Company Summary

Legit. Texas. Barbecue.

Since 1941, we have exhibited a passion for not only great barbecue but great people. That’s why we offer a workplace where employees are given meaningful growth opportunities and rewarded for their loyalty and contributions.  Hardworking, passionate individuals who inspire others and thrive in a fast-paced environment make up our team. As the largest and fastest-growing barbecue concept in the world, we’re always looking for dynamic and motivated team members to join our family.

DICKEY’S is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex (including pregnancy), gender, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.

Position Summary

Job Summary

The primary role of this role is to contribute to the success of the Company by ensuring that stores open and/or transition successfully. 

Responsibilities include, but are not limited to, the following:

• Open new store and transitioned stores on scheduled date, minimally meeting all operational standards, brand reputation expectations and key performance indicators (KPI).
• Lead transition and opening processes and tasks to deliver necessary results.
• Resolve transition and opening issues removing barriers to success.
• Manage the tasks of the project, ensuring completion of tasks by all team members.
• Use appropriate verification techniques to manage and validate task completion.
• Support profit initiatives, mitigating loss opportunities
• Review and track funds owed, assisting with collection when necessary.
• Manage relationships with Franchise Partners throughout the transition and opening process.
• Handle and bring resolution to escalations with or from Franchisees.
• Manage vendor paperwork and proceses, ensuring accurate completion in time for transitions and openings.
• Perform and identify project risk assessments to minimize project impacts and delays.
• Report status of projects with timely and appropriate information.
• Attend daily/weekly functional meetings with Franchisees and internal teams to track/report progress.
• Verify that internal departments have completed the paperwork required to sign off on their segment to transitions and openings.
• Manage collected fees for new openings, collecting them when necessary.
• Present to training classes and/or potential Franchisees and/or the internal teams as necessary to educate on the development process.
• Travel as necessary to support training, development and opening responsibilities
• Manage profitability verification process. 

Prerequisites

• Restaurant management experience desired
• Ability to communicate clearly and concisely
• Organized and detail-oreinted
• Ability and willingness to travel as needed
• Ability and willingness to work in Dallas based office when not traveling