Account Specialist - Spinecare
Overview
Responsible for maintaining and enhancing individual customer relationships through completing and/or facilitating The SpineCare Center administrative services and operational details, excluding the provision of direct patient medical care.
Responsibilities
DCH Standards:
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
- Performs compliance requirements as outlined in the Employee Handbook
- Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
- Requires use of electronic mail, time and attendance software, learning management software and intranet.
- Must adhere to all DCH Health System policies and procedures.
- All other duties as assigned.
Qualifications
High school diploma or equivalent required. At least two years experience in a health care setting highly preferred. Experience in physician's office environment with insurance, scheduling and computer skills preferred.
Must be able to read, write legibly, speak, and comprehend English.
Average salary estimate
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