Village Hospitality and Events Specialist

Employees at Damar aren’t just part of a workforce — they’re part of a mission-driven team making a real difference in people’s lives.Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It’s no surprise Damar has been named a Top Workplace for several years!

Ready to make a real difference?Join us in empowering individuals with intellectual and developmental disabilities or autism. Damar is looking for a talented and motivated Village Hospitality and Events Specialist.

The Village Hospitality and Events Specialist serves as the lead for hospitality and oversees the coordination of all events and activities at the Damar Village Activity Center and Clubhouse- a high quality, affordable living community designed especially for individuals facing some of life’s greatest challenges. This role works in close partnership with event staff to plan and execute both internal events for Damar clients and external community events held at the Village. The Village Hospitality and Events Specialist is also responsible for community outreach to promote the Village as a premier event venue for community rentals.

Schedule: This position will require flexibility in schedule, but often maintain hours of 12 pm-8 pm, Tuesday-Saturday, or something similar. Occasional alternate hours as events and meetings require.

Here are just a few of the benefits you'll enjoy at Damar:

• Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
• Comprehensive training in verbal intervention and physical management techniques
• Medical, Dental, and Vision Insurance options
• Up to $3,000 per year in Tuition Assistance
• Save for your retirement with our 401(k) Plan Participation
• Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
• Short-Term and Long-Term Disability Insurance options
• Paid Holidays to spend time with loved ones
• Paid Time Off (PTO) for rest and renewal

Remarkable way you will be making a difference...

• Leads hospitality efforts and manages all events and activities at the Damar Village Activity Center and Clubhouse.
• Works closely with Community Living and Support Services (CLaSS) staff to ensure activities and activity center are available when needed for tenants and waiver clients.
• Ensures quality of Activity Center and Clubhouse including cleanliness, safety, and beauty.
• Walks the Clubhouse and Activity Center frequently to ensure safety and quality.
• Develops and maintains a tracking system for monitoring use of the Activity Center by residents and event guests.
• Manages scheduled events in the Clubhouse and Activity Center by assisting with reservations, configuring rooms to host’s specifications, and maintaining appearance of the rooms.
• Interacts with tenants and event guests with respect, professionalism, and a positive attitude.
• Plans events for residents to celebrate holidays, special occasions, and promote positive social engagement.
• Provides planning support for other community-based programs that host events in a Damar Village facility.
• Conducts outreach to promote the Village as a venue for community and private events.
• Provides quality customer service by answering all emails and incoming calls quickly and routing each call to the appropriate person, forwarding to voicemail, and/or recording and distributing written messages.
• Maintains equipment and supplies inventory for the Clubhouse and Village Center by checking quality and inventory levels, anticipating needed supplies, placing orders, and verifying receipt of supplies.
• Attends mandatory staff meeting and other meetings as assigned.
• Prioritizes duties in a manner consistent with organizational objectives and growth.
• Shows initiative by identifying solutions to work towards improving stakeholder satisfaction.
• Takes pride and ownership in Damar’s facilities and assigned work areas.
• Seeks the best use of materials, equipment and staff to maximize efficiency and effectiveness.
• Acts as a good steward of Damar finances.
• Will adhere to all policies and procedures as defined in the Employee Handbook and Damar Operational Policies and Procedures Manual.
• Ensures that the agency meets its quality improvement, evaluation and reporting requirements.
• Respects the culture, diversity and rights of all tenants, their families and the community.

What you need to be considered...

• Bachelor’s degree in Hospitality, Tourism and Event Management, or closely related field.
• One to three years of professional hospitality, venue management, event coordination or planning, or project management experience.  
• Foundational knowledge of event planning and coordination tools.
• Ability to operate standard office equipment, including but not limited to, computers, telephone systems, typewriters, calculators, copiers and facsimile machines
• Ability to monitor proper use of equipment in the Village Clubhouse and Activity Center and request maintenance repairs and housekeeping as needed. Equipment may include but is not limited to: kitchen appliances, arcade games, recreation and therapy supplies, tables and chairs.
• Ability to operate basic audio-visual equipment including projectors, televisions, par lights, and integrated sound system.
• Knowledge of Microsoft Office and immediate typing skills. 
• Minimum age of 21 depending on program and / or department requirements.
• Must meet and maintain background screening requirements for all Damar Programs as detailed in policy 1.HR.02 Pre-Employment and Employee Background Checks.
• Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier.
• Successful completion of pre-employment drug screen and physical required. 

Essential Job Functions:

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 35lbs); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

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