Sr. Manager, Demand and Inventory Planning & Management

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. 

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to over 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. 

Under the Monro banner, we are united TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry. 

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision..

Destination Monro -Your Career is Here!

The Sr. Manager, Demand and Inventory Planning & Management is responsible for leading the organization’s end-to-end inventory planning and management processes, including demand planning, forecasting, inventory optimization and replenishment for all product categories and across Monro’s fleet of more than 1,100 stores. This role plays a critical role in aligning inventory investments with customer demand and financial targets, leveraging data, systems and partnerships with both suppliers and internal stakeholders to improve inventory availability, reduce inventory risk and drive profitability and GMROI. The Sr. Manager, Demand and Inventory Planning is responsible for managing the health and positioning of inventory across the enterprise, including identifying and mitigating inventory obsolescence risk, excess inventory and ensuring appropriate inventory levels at the SKU-Location level. This role requires close cross-functional collaboration with Merchandising and Category Management teams, Marketing, IT, Finance to drive a high-performance inventory planning and management function that scales with the needs of the business.

Compensation:  The salary range for this role is $110,000 - $120,000 annually.  This role is eligible for additional compensation and incentives.  Pay will be determined based on experience level.

Key Responsibilities

Demand Planning & Forecasting

• Own and lead the end-to-end demand planning process across key categories, partnering with Category Management, Supply Chain, and Finance.
• Lead monthly 3-way forecast collaboration sessions with key suppliers and distribution partners to ensure alignment to demand expectations and inventory needs across the entire supply chain.
• Build and maintain statistical forecasting models, adjusting for market trends, promotions, seasonality, and lifecycle status.
• Monitor forecast accuracy and bias, and drive continuous improvement through root cause analysis and corrective actions.
• Partner with Finance to ensure alignment of demand and sales expectations to financial plans and forecasts, as well as overall business performance objectives.
• Translate demand plans into rolling 12-month inventory and purchase forecasts, and provide forecasts to key supplier and distribution partners, as well as to internal Merchandising and Category Management teams, Finance and Senior Leadership.

Inventory Management

• Develop and execute inventory strategies to optimize service levels, inventory turns, and GMROI.
• Oversee item-level replenishment strategies and safety stock parameters, adjusting dynamically based on performance and risk.
• Manage inventory targets for key SKUs and categories, ensuring alignment with merchandising strategy and store execution capabilities and capacities.
• Identify and pursue opportunities for inventory rebalancing, repositioning and returns to continually drive inventory efficiency

Analytics & Reporting

• Build and enhance dashboards, KPIs, and exception-based reporting to measure and improve forecast accuracy, in-stock rates, inventory health, and supplier performance to plans.
• Leverage data to identify trends, risks, and opportunities in demand patterns and inventory position.
• Present clear, actionable insights to leadership and stakeholders to guide decision-making and improve performance.
• Ensure suppliers and distribution partners are providing accurate and timely reporting on inventory availability and outlook; work with suppliers and distribution partners to mitigate inventory availability risks via substitution, alternate sourcing, backorder prioritization and management, inventory reservation, etc…

Cross-Functional Collaboration

• Partner closely with Category Managers, Merchandising, Finance, and Operations to align planning assumptions and timelines.
• Act as a key liaison between merchandising and supply chain to ensure continuity of supply and timely flow of goods.
• Lead S&OP (Sales and Operations Planning) discussions and alignment meetings as needed.

Team Leadership & Development

• Lead and develop a team of Purchasing & Replenishment Specialists, providing coaching, training, and career development support.
• Manage both onshore and offshore resources effectively, promoting collaboration and accountability across geographies.
• Foster a high-performance, data-driven culture focused on continuous improvement and operational excellence.

Education and Experience:

• Bachelor’s degree in Supply Chain Management, Business Analytics or a related field; MBA or APICS certification preferred
• 6+ years of progressive experience in demand planning, inventory management, or supply chain analytics, preferably in a retail or wholesale environment

Knowledge & Skills:

• Demonstrated expertise with forecasting tools and ERP systems
• Strong analytical and Excel skills
• Advanced proficiency with Power BI, Tableau or similar data analytics and visualization platforms
• Proven track record of driving inventory efficiency and service level improvements through planning and inventory management best practices
• Excellent communication, leadership and cross-functional collaboration
• Strong analytical and problem-solving skills
• Proficient in business tools including Excel, PowerPoint, and merchandising analytics platforms, with the ability to create compelling business cases and data-backed recommendations 
• Critical thinking and decision-making skills grounded in data and business understanding
• Ability to effectively manage both on-shore and off-shore resources

Work Environment & Physical Requirements:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and fax machines. Position requires incumbent to see, read, hear, speak, reach, bend, sit/stand for prolonged periods of time at a desk and working on a computer. Ability to work weekends and holidays as needed.

Benefits  

• Health Insurance  
• Dental Insurance 
• 401K Retirement Plan with Company Match 
• Paid vacation 
• Paid Holidays 

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.