Staff, AI GRC Specialist

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.  

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview

Coupang is seeking a seasoned governance and compliance leader to join our new AI GRC team.  This role is ideal for a strategic thinker who thrives at the intersection of AI governance, regulatory compliance, risk management, and business enablement.  You will help shape the foundation of AI governance at Coupang, ensuring responsible and compliant use of AI while enabling and guiding AI development across the company. 

In this role, you will work closely with AI and technology leaders, security architects, Legal, and Compliance teams to build scalable, business-aligned AI governance programs.  You will translate complex regulatory and risk requirements into actionable frameworks that support innovation, responsible AI and technology use, accelerate AI development, maintain trust, and ensure accountability across the Coupang Group. 

What You Will Do 

• Lead and evolve Coupang’s AI governance and compliance framework, including policies, standards, and procedures that support business priorities, regulatory obligations, and AI development initiatives. 
• Partner with AI, technology, and security architecture leaders to embed governance and risk management into AI systems, enabling safe, scalable innovation. 
• Drive the development and implementation of responsible AI frameworks with stakeholders across Legal, Tech, InfoSec, Privacy, and Compliance. 
• Own the AI policy lifecycle, ensuring policies remain current, accessible, and effectively adopted. 
• Establish and scale AI governance models enterprise-wide in partnership with InfoSec, Legal, Technology, Privacy, and Business leadership. 
• Contribute to strategic programs such as AI risk management and AI development enablement initiatives through structured governance operations. 
• Monitor industry standards, internal needs, and global AI regulatory trends to continuously enhance Coupang’s AI governance and compliance practices. 
• Run AI governance and technology committees, ensuring alignment across stakeholders and facilitating decision-making. 

Basic Qualifications 

• Bachelor’s degree in information security, policy, law, risk management, or a related field. 
• 4 years of experience in governance, compliance, or risk, with a proven record of leading cross-functional initiatives. 
• Expertise in AI governance, regulatory compliance, and risk management frameworks. 
• Strong collaboration skills with experience partnering with AI, Technology, Security Architecture, Privacy, Legal, and Business leaders. 
• Excellent written and verbal communication skills, able to explain complex policy and governance topics to diverse audiences. 

Preferred Qualifications 

• Experience in a high-growth, multinational, or tech-driven environment. 
• Leadership or team-building experience within a governance, GRC, or AI risk/compliance function. 
• Relevant certifications in AI governance, risk, or compliance. 
• Familiarity with GRC tools and documentation platforms. 

Pay & Benefits

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $138,000/year in our lowest geographic market to $297,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience.

General Descripiton of All Benefits

• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HAS)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of Paid Time Off (PTO) a year based on the tenure
• 12 Paid Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV- [Free] Electric Car Charging Station

General Description of Other Compensation

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary or wage scale.

Recruitment Process and Others 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
•  The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
•  Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider 

•  This job posting may be closed prior to the stated end date for application if all openings are filled.
•  Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
•  Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice​ 

•  Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at [email protected].   

Job Requisition ID: R0062097