Sr. Manager, Account Management - FreeWheel Demand

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

As Sr. Manager, Account Management - FreeWheel Demand, you will cultivate relationships with priority agency partners, driving revenue from existing Agency Holding Companies, independent agencies, and direct advertiser clients by driving adoption of Buyer Cloud (formerly known as Beeswax) demand-side technology. You will act as a player/coach, owning accounts directly and managing a team of account managers and trading specialists. You will collaborate closely with several cross-functional partners including marketing, product, sales, and finance teams to provide a best-in-class customer experience, share market feedback, and refine our go-to-market strategy. This role is perfect for an experienced account management or customer success leader, who has deep programmatic expertise and understanding of navigating and selling into the agency ecosystem. Most of all, the ideal candidate will be an independent self-starter who can take ownership of key accounts and overdeliver on client expectations.

Job Description

Core Responsibilities

• Drive revenue growth from the agency customer segment by providing innovative solutions that meet the clients’ needs

• Build and cultivate strong relationships with stakeholders within Agency Holding Companies and independent agencies

• Demonstrate the value of the Buyer Cloud (Beeswax) platform by thorough detailed understanding & presentation of the product

• Identify and close strategic up-selling opportunities on existing accounts by understanding core client business needs and differentiators 

• Become a product expert on the Freewheel portfolio, demonstrating domain expertise of both Buyer Cloud (Beeswax) and FreeWheel’s programmatic software  

• Develop strong relationships and collaborate cross-functionally with stakeholders internally in marketing, product, marketing, sales, and finance

• Stay up to date with industry trends, new technologies, and best practices related to ad tech, programmatic advertising, and digital media monetization 

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

• Other duties and responsibilities as assigned.

Qualifications 

• 7+ years of demonstrated excellence in account management or customer success at an Adtech company. 

• 2+ years managing experience.

• Previous DSP experience required 

• Proven track record of meeting and exceeding revenue targets in a rapidly evolving environment

• Experience growing agency holding companies accounts in the programmatic ecosystem

• Existing relationships with Publicis and Dentsu preferred

• Strong business acumen, strategic thinking, and quantitative skills to identify growth opportunities

• Effective communication and interpersonal skills and experience managing across and up

• Strong organizational skills

• BA/BS degree required.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Account Management, Customer Success Management (CSM), Programmatic Media Buying, Sales

Compensation

Primary Location Pay Range: $131,109.12 - $196,663.68

Targeted Commission: $57,857.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.