Senior Development Representative, Business Direct Sales - Managed Solutions

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job generates, prospects and qualifies Enterprise segmented opportunities through outbound cold calling, emailing or lead generation. It plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Opportunities are transferred to field sales executives to finalize sales of Managed Solutions products for Mid-Market and Enterprise businesses. It conducts high-level conversations with senior executives about business and marketing issues and operations. Has developed specialized knowledge/skills in own area. May act as a resource for colleagues with less experience.

Job Description

• Conducting thorough research on prospects to identify their specific security needs, pain points, and decision-makers
• Qualifying leads by understanding their business requirements and matching them with our security solutions and services
• Generating a consistent pipeline of opportunities through outbound cold calling, email campaigns, social networking and lead follow-up over the telephone. Passing the opportunity to the field to complete the sale to Mid-Market and Enterprise businesses
• Staying current on industry trends, competitor offerings, and emerging security technologies to better position our solutions to prospects
• Attending sales training sessions and participate in team meetings to continuously improve sales skills and product knowledge
• Meeting and exceeding all assigned sales quotas and achieve targeted customer experience scorecard metrics. Engaging executives in targeted prospect accounts and orchestrating discussions with senior executives around their business needs
• Managing the customer through lead generation, pipeline management, organization, effective communication and solid listening skills. Scheduling meetings and product demos for the sales team with qualified prospects
• Consulting with business contacts at all levels of their organization including IT Directors, CIOs and CEOs on their business application. Soliciting referrals for potential new prospects
• Collaborating with sales teams to develop strategies for engaging and nurturing leads, targeting strategies for specific industries, regions, or clients
• Providing feedback to marketing and product teams from prospect and customer interactions to help refine messaging and improve product offerings
• Resolving customer issues quickly and striving to reach resolution on the first call or escalating issues appropriately
• Updating and maintaining prospect database and opportunity funnel on a daily basis. Assuring management of prospect database and assuring customers' orders are fulfilled
• Maintaining accurate and up-to-date records of prospects, leads, and customer interactions in the CRM system
• Managing multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Skills

Customer-Focused, Lead Generation, Persuasion, Product Knowledge, Technical Knowledge

Compensation

Primary Location Pay Range: $19.64 - $25.25

This job can be performed in Colorado, and Minnesota with a Pay Range of $17.68 - $29.03

Targeted Commission: $14.42

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.