Maps Operations Agent (Remote)

Job Summary

Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire additional Teams Leads. This role is Fully Remote, and all candidates must reside in the United States.

Join a cutting-edge team working at the intersection of autonomous vehicle technology and advanced data analysis. As a Maps Operations Agent, you’ll play a critical role in diagnosing technical issues, designing test scenarios, and ensuring the highest quality standards in AV systems. This role demands strong analytical thinking, technical curiosity, and a collaborative mindset.

Key Responsibilities

• Design and execute test scenarios for AV perception systems (radar, LiDAR, video, sensor fusion)
• Collaborate with engineers to validate and improve test coverage and quality
• Perform root cause analysis and tool debugging using internal systems
• Handle sensitive internal escalations and ensure SLA compliance
• Conduct deep-dive error analysis and generate actionable insights
• Apply policies to complex cases with sound judgment and clear communication
• Support ad-hoc projects requiring detailed technical investigation
• Maintain high accuracy in interpreting change requests and evaluating results

Preferred Skills

• Experience in computer vision, environmental modeling, or sensor fusion
• Knowledge of automotive systems and communication protocols (LAN/CAN, FlexRay, LIN, Ethernet)
• Exposure to ARM/Neon, GPU, GP-GPU environments
• Driving experience and understanding of traffic laws and lane guidelines
• Experience with automotive simulation software
• Background in B2B or B2C environments
• Adaptability to fast-paced, evolving workflows

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer: 

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.