Global Payroll Specialist - Finance Division

Carnegie Mellon University is a private, global research university that stands among the world’s most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn’t imagine the future, we invent it. If you’re passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here!

The Finance Division at Carnegie Mellon University is responsible for providing financial management, enterprise planning and stewardship in support of education, research, and strategic goals of the university. As part of the Controller’s Office Team, the payroll department supports the entire scope of pay operations for CMU, including staff, faculty, and students, across international and domestic multi-state locations.

Reporting to Director of Payroll Services, the Finance Division is seeking a Global Payroll Specialist to operate as a member of a team of experts dedicated to processing payroll and administrating related activities for the University’s faculty, staff, and students (i.e., standard and off-cycle payroll runs, W-2 processing, garnishment maintenance, treaty documentation for non-resident aliens, etc.). In this role, you’ll spend most of your time (95%) on gross-to-net payroll processing and adjustments, with the balance focused on benefit and retirement adjustments entered via payroll.

Core Responsibilities:

• Executing gross-to-net payroll functions, oversight of the department’s case management queue, evaluation, and administration of treaty documentation for non-resident aliens as well as other duties relevant to progression and success of the department.
• Follow-up on inquiries, perform research and analysis, ensure proper resolution, or escalate issues to the appropriate individual on the team.
• Processes payroll and performs related activities for the University’s faculty, staff, and students (i.e., standard, and off-cycle payroll runs, W-2 processing, garnishment maintenance, treaty documentation for non-resident aliens, etc.).

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University.  We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

What we’re looking for:

• Ability to execute Tier 2 payroll processes in the context of a multi-tier customer inquiry and issue resolution model, including ESC Tier 1 first point of contact for questions and walk-in services, ESC Tier 2 system transactional support, and Tier 3 escalation to process/policy content experts in HR, Finance and Computing Services
• Ability to demonstrate accountability and a strong commitment to meeting team objectives In-depth knowledge of Payroll transactional processes and related administrative activities, including relevant taxation and compliance considerations.
• Ability to contribute to an outstanding customer service environment, including application of tact and diplomacy when dealing with customers.
• Ability to adapt efficiently to changing policy, process, and system requirements in support of a continuous improvement model.

Qualifications:

• Bachelor’s Degree
• CPP & FPC Certification preferred.
• 3-5 years of payroll experience required.
• Experience coordinating with functional configuration and technical teams to resolve system issues, enhance business processes and support testing activities.
• Experience processing payroll for a medium to large non-profit and/or higher education organization
• Experience in processing payroll transactions for non-resident aliens
• Experience delivering high quality customer services, including facilitating resolutions to complex payroll inquiries.
• Experience supporting system testing and/or data validation activities.
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful background check

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. 

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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