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Director of Sales Training & Support - job 1 of 2

Do you have a proven track record of driving sales success? Do you have experience mentoring a team through the sales process? The Director of Sales Training & Support role might just be perfect for you!

City Wide is looking for a driven individual that provides leadership, direction, and sales strategy to the organization’s sales functions. The Director of Sales is responsible for leading City Wide’s B2B sales strategy, culture, and revenue.

Additionally this role is accountable for increasing the quantity and quality of sales executives across the country, profitable achievement of sales goals, and aligning sales objectives with City Wide’s strategic plan. The Director of Sales will build and leverage relationships with franchise owners and their sales teams to drive growth at a local level through effective lead generating activities.

What you will do...

  • Drive organic growth via increasing the quantity of sales territories and the effectiveness of the sales executives at the market levels.
  • Execute system-wide lead generating activities supporting business-to-business sales and achieve annual janitorial sales goals.
  • Establish, lead, and coordinate all sales and marketing strategies, plans, recruiting efforts, compensation plans, training programs, and any other functions that drive City Wide Franchisee sales efforts.
  • Create a performance driven sales organization based on best practice staffing and training.
  • Partner with franchise owners by consulting with them on sales management and accountability best practices to attract, retain and train the best sales talent.
  • Develop and facilitate sales training seminars, podcasts webinars and conference calls with franchisees and their sales teams.
  • Foster close working relationships and influence franchisees, and their employees to maximize their ROI through effective sales strategy.
  • Implement an effective marketing strategy supporting B2B sales activities that focus on acquisition, growth, and retention of building maintenance clients.
  • Provide oversight and decision-making regarding activities related to the organization’s sales culture.
  • Maximize sales technology services including CRM, enablement tools, and talent management to drive sales activities.
  • Travel up to 20% as needed to fulfill the essential functions.
  • Other duties as necessary to fulfill the organizational vision related to sales.
  • A BA/BS degree in business or related field.
  • Minimum of 3 to 5 years of proven B2B sales experience within the service sector.
  • Demonstrated experience as a sales leader with a track record of success in sales management.
  • Exceptional interpersonal skills – adept at guiding others through influence, overseeing, coaching, instructing, persuading, mentoring, motivating, counseling, and negotiating, along with delivering training presentations.
  • Outstanding verbal and written communication skills, including the ability to deliver formal presentations effectively.
  • Capability to develop and advance within a dynamic organization with a keen focus on details and execution.
  • Familiarity with the Sandler sales system or equivalent sales training is highly preferred.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and CRM systems is required.
  • Candidates must currently reside in or be willing to relocate to the Kansas City Metro Area.

City Wide Franchise offers a competitive compensation structure to include bonus and comprehensive benefits, including medical, dental, vision, life insurance, short- and long-term disability insurance, PTO, and 401k.

In addition, City Wide Franchise prides itself on a culture rich in history and collaboration, within an exciting, fast-paced, and flexible work atmosphere that fosters continual learning and development. As a people-centered culture, we also offer community-based enrichment, including paid time to support charities of choice!

More on City Wide...

City Wide Franchise is a fast-growing company with over 100 franchise locations across the US and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We continue to experience high growth and profitability across our franchise business. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve.

Read more about City Wide at www.gocitywide.com

City Wide is an Equal Opportunity Employer.

* City Wide internal applicants may reach out to lead recruiter Lisa Grego to inquire about this position or apply directly on the referrals page.

City Wide Facility Solutions Glassdoor Company Review
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CEO of City Wide Facility Solutions
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Jeff Oddo
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Average salary estimate

$115000 / YEARLY (est.)
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$90000K
$140000K

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Our Ripple Effect Our mission is to make a positive impact on the people we serve so our ripple effect is far and wide. With that in mind, our purpose as an organization is to make your life better. We are focused on people within our community, a...

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Full-time, hybrid
DATE POSTED
August 17, 2025
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