The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. The Literacy and Immigrant Services unit is seeking [1] Apprentice who will work under the supervision of the two Deputy Directors of Literacy & Immigrant Services. They will work with the unit's contracted nonprofit service providers and program managers in the following ways:
Responsibilities include but are not limited to:
- Validating outcomes achieved by the nonprofit providers funded by DYCD.
- Assist unit staff with conducting Desk Review, Mid-Year, and Closeout EMTs
- Assist unit staff with telephone and e-mail follow-up with providers for administration and program operations, as required by the RFP.
- Assisting Program Managers on off-site visits to providers.
- Assist unit staff with blast emails to CBOs- universal BCC emails
- Assist in reviewing slot types for accuracy.
- Assist with referrals to DYCD’s Budget Helpdesk. Direct providers to the Helpdesk e-mail.
- Assist with MWBE Utilization submissions in DYCD Financial. Review, reject, and approve submissions from providers.
- Assist with DYCD Connect inquiries. Respond to requests received via e-mail or telephone.
- Assist with follow-up e-mails when SAPs and CAPs are due.
- Assist with PASSPort submissions and rejections. Review documents with program managers for final review.
- Review case management compliance for unit staff to evaluate and provide technical assistance when needed.
- Quarterly follow-up with providers to obtain success stories.
- Additionally, Youth Apprentices will have opportunities to assist the unit with special projects, as directed by the Deputy Directors of Literacy & Immigrant Services, Senior Literacy & Immigrant Services, and the Assistant Commissioner.
YOUTH APPRENTICE - 06843
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The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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