Out-of-School, Out-of-Work (OSOW) Program Manager

***This work assignment will be designated at the Department of Youth and Community Development (DYCD) located at 2 Lafayette St. New York, NY 10007***

Agency Description:
The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.

Division Description:
The New York City Department of Youth & Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and provide opportunities for New Yorkers and communities to flourish. DYCD is seeking to hire a Program Manager for the Out-of-School Youth (OSOW) portfolio, which includes the Advance & Earn and Train & Earn programs.

The goal of the OSOW programs is to provide career pathways for opportunity youth through a continuum of services that include work readiness training, college and career exploration, paid work experience, advanced occupational training, and industry credential attainment. These programs offer sector-focused occupational skills development, paid internships, college and career exploration, and job placement opportunities that help participants achieve long-term success in education and employment.

Job Description:
Under the supervision of the Deputy Director, and with latitude for independent judgment, the Program Manager for the OSOW portfolio will be responsible for managing all aspects of the Advance & Earn and Train & Earn contracts, including daily operations, contract management, program monitoring, and technical assistance.

The Program Manager will be a professional with experience in workforce development and advanced training, as well as in providing services to opportunity youth. Duties include the following:
- Monitor and assess OSOW program performance to ensure compliance with established program, federal, and agency procedures, practices, and policies.
- Guide OSOW contractors to ensure program administration and practices result in high-quality services, fiscal accountability, and achievement of contractual goals, including but not limited to recruitment and retention; assessment and counseling; credential attainment and advanced training; job and internship development; mental health counseling as needed; partnerships and referral services; and administrative tasks such as data entry, attendance, timekeeping, payroll monitoring, evaluation, budgeting, and file upkeep. Conduct audits of program records at contractor sites and make ad-hoc visits as needed.
- Utilize and become proficient in DYCD’s web-based information management systems, including program and contract performance systems.
- Use program monitoring and performance measurement tools to conduct and submit timely evaluations, outcome reviews, and site visit summaries, ensuring that evaluation indicators align with program standards.
- Assist in planning and developing monthly meetings and trainings for OSOW contractors; facilitate systems trainings, new staff orientation, and other capacity-building functions to support providers.
- Work collaboratively across all DYCD workforce, youth, and communications units to develop materials such as letters, presentations, and reports as needed.
- Compile, analyze, and present program performance summaries to inform and support management, evaluation, tracking, and decision-making.
- Promote and market the OSOW portfolio including Advance & Earn and Train & Earn through various outlets and means, including presentations at DYCD and community events, marketing materials, written communications, coordination with the DYCD Press Office, and social media.
- Assist with other projects and tasks as needed to support the Workforce Connect programs.

To Apply:

All Applicants: Go to cityjobs.nyc.gov and search for Job ID: # 751816

Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

Additional Information
This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.