Director of Contract Administration Bureau – Infrastructure Division - SFPUC (0941) (158445)

• Application Opening: Friday, August 29, 2025
• Application Filing Deadline: Friday, September 12, 2025, at 11:59 PM (PDT)
• Recruitment ID: PBT-0941-158445 / RTF0158444-01080755

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

WHO ARE WE? 
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.gov.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. 

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.gov/about-us/careers-sfpuc.

About the Contract Administration Bureau
The Contract Administration Bureau (CAB) within the Infrastructure Division is responsible for procurement and execution of contracts for SFPUC. The Contract Administration Bureau is a team of approximately 25 professionals responsible for development and adherence to procedures in procuring all professional consulting services and construction contracts, including emergency, MOU/MOAs, grants, government to government, and collaborative project delivery contracts in accordance with the San Francisco Administrative Code, California Contracting Code, Rules and Regulations and City procedures. This work includes preparation of Request for Qualifications (RFQ), Request for Proposals (RFPs), and Request for Bids (RFB); management of RFPs, RFQs, RFBs; selection and approval of contractors, including recommendation to award the contracts, and related contract execution.  The SFPUC CAB has the highest contract solicitation value of any City Chapter 6 department and is a leader in the City’s best procurement practices.  

About the Position
Reporting to the Assistant General Manager for Infrastructure, the Director of Contract Administration Bureau (CAB) acts at a senior management level, with complex responsibilities overseeing and managing all aspects of contract procurement activities related to SFPUC Enterprises (Water, Wastewater, and Power), and other divisions such as External Affairs and Financial Services.

Infrastructure Division is responsible for delivering over $10 billion of Capital Programs over 10 years, such as the Water Enterprise Improvement Program, Sewer System Improvement Program, Power Capital Projects, Hetch Hetchy Improvement Program and many non-capital repair and replacement projects. The position is responsible for developing procurement strategies for all procurement at SFPUC and partnering with other Departments' for their Capital Programs, including planning, guiding, and implementing streamlined processes for professional services, design-bid-build and collaborative construction contracts. The Director of CAB is responsible for staff development, training CAB and department staff, interpreting administrative code sections, analyzing current contract administrative procedures, and working on a City-wide level with other procurement professionals.

The Director of CAB will oversee a team preparing bid documents, managing staff from advertisement through solicitation and submittal of bids, coordinating with City Attorney's office and project teams to resolve bid protests and related contract issues, drafting and reviewing Commission agenda items, lead management and implementation of Citywide Contractor Safety Prequalification Program, guiding and influencing procurement related administrative code changes, leading the procurement, development, and implementation of SFPUC's new on-line procurement system for all contracts. This position prepares and reviews a wide variety of detailed technical and administrative memorandums, reports and records relating to contract matters and required approvals. The position also oversees administration of SFPUC’s Headquarter Building located at 525 Golden Gate Avenue.

The essential functions of this position include, but are not limited to: 

1. Develops and implements division goals, objectives, policies, and priorities; determines service levels and resource allocation. Monitors the efficiency and effectiveness of the departmental organization structure, staff assignments, service levels and administrative systems; identifies and analyzes opportunities for improvement; implements improvements.
2. Develops, implements, and maintains contract, procedures, administrative and legal monitoring practices, and controls in order to obtain compliant, smooth and effective operation of all SFPUC contract procurement activities.
3. Oversees contract strategy development and implementation of contracting strategies within the SFPUC, which includes assisting in the identification, development and implementation of multiple departmental capital programs’ procurement goals, objectives, policies, and priorities for professional service and construction contracts.
4. Monitors the work of and coaches subordinates to improve performance. Oversees direction of CAB staff to manage procurement work activities for all construction and professional consulting services for multiple internal bureaus (Project Management, Engineering, Project Controls, Construction Management, Labor Relations, Enterprises etc.) and external stakeholders (Contract Monitoring Division, City Attorney's office, Office of Labor Standard and Enforcement, Civil Service Commission, etc.) to manage work, prevent delays in required actions and improve programs or services.
5. Directs the allocation of resources to achieve timely outcomes and measurable goals within budget; adjusts plans and programs to meet emerging or new programs, while continuing to address major departmental priorities.
6. Oversees development of collaborative delivery strategies for design build, progressive design build, CM/GC, etc.
7. Communicates regularly with executive-level management regarding SFPUC’s activities and coordination of efforts with other City departments in addressing the needs of the City; represents SFPUC before legislative boards, outside organizations, and mayor's office staff. 
8. Oversees Commission workflow approval and contract packages and supporting documentation submitted to the Board for contract approval.
9. Works closely interface with City Attorney staff to draft and prepare responses to protests and requests for information; investigates complaints referred by city officials and outside agencies and reports findings and proposed course of action to resolve such complaints.
10. Oversees budget development by providing detailed justification and persuasive arguments for proposals or initiatives. Implements and closely monitors budget expenditures of the operating budget for a major area of responsibility typically including multiple divisions.
11. Provides executive management with an early warning and practical options to potential cost overruns.
12. Oversees administration of SFPUC’s Leed Platinum Headquarter Building located at 525 Golden Gate Avenue and provides support to the Building Manager, Chief Building Superintendent, and building staff.

The Director of Contract Administration Bureau is required to perform other related duties as assigned.

The ideal candidate will have a demonstrated track record and ability to exercise the following competencies:

• Legal, Ethical, and Profession Context of Contract Administration: Demonstrates an understanding of the legal, ethical, and professional framework of the contract administration field, including knowledge of relevant ethical guidelines, applicable law, and professional standards associated with procuring contracts in a public sector environment. Inherent in this domain is the ability to soundly apply this knowledge to work activities to ensure legal fairness, collective equity, as well as mitigate risk.

• Accountability: Acts with integrity, honesty, and fairness; inspires trust. Clearly defines roles and responsibilities for self and others. Holds self and others to their roles and responsibilities. Complies with legal and ethical guidelines. Acts as a responsible steward of the resources entrusted to the SFPUC.

• Decision Making and Problem Solving: Takes ownership of problems and makes timely, responsible, transparent, and clear decisions. Involves others in addressing problems and seeking solutions. Gathers relevant information and conducts appropriate analyses. Understands the impact of decisions.

• Client Focus: Assesses needs, provides information or assistance, strives to anticipate and resolve problems, and commits to providing quality products and services to clients and stakeholders in a professional and courteous manner.

Minimum Qualifications
Education: Possession of bachelor’s degree from an accredited college or university; AND

Experience: Five (5) years of managerial experience involving management of procurement of professional services and/or construction contracts, of which all must include supervisory experience.

Substitution: Additional qualifying experience as described above may be substituted for the required education on a year-for-year basis, up to a maximum of two (2) years. One (1) year of work experience is equivalent to thirty (30) semester units or forty-five (45) quarter units.  

Note: One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) 

Applicants must meet the minimum qualifications requirement by the final filing date unless otherwise noted.

Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Possession of a Juris Doctor (JD) degree, Engineering degree, Master’s degree in Business Administration or Public Policy. 
• Experience with administrative code rules and/or contracting codes, navigating contracting administrative procedures and procurement processes in a government agency. 
• Experience with collaborative (alternative) delivery contracts such as CM/GC, Design Build, and Progressive DB. 
• Experience developing Requests For Proposals (RFP).  
• Experience developing and implementing streamlined processes and procedures for contract preparation and administration in a large organization. 
• Experience leading large scale contract improvement efforts. 
• Proven leadership and management ability in directing a group of diverse staff supporting project teams. 
• Demonstrated strong oral and written communication skills including experience presenting to diverse group of audiences such as a Commission, staff, internal and external stakeholders, and the public. 

Verification of Experience and/or Education:
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. 

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at How to Verify Education Requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. 

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

1. Minimum Qualification Supplemental Questionnaire (MQSQ) (Weight: Qualifying):
Candidates will be required to complete a MQSQ as part of the employment application at a later time. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

2. Supplemental Questionnaire Examination (Weight:100%): Candidates who meet minimum qualifications will be invited via a separate link to complete the Supplemental Questionnaire Examination. The purpose of the Supplemental Questionnaire Examination is to evaluate the experience, knowledge, skills and abilities that candidates possess in job-related areas, which have been identified as critical for this position and include, but are not limited to: 

• Knowledge of federal, state, and local rules and regulations pertaining to contract procurement activities. 
• Knowledge of contract procurement approaches, concepts, and legal compliance practices.
• Ability to manage the development of contract strategy and monitoring of the implementation of contracting strategies.
• Ability to make recommendations and present them effectively to executives, Commission and Board Supervisors.
• Knowledge of the principles and practices of management.
• Skilled in directing group of managers engaged in contracting activities. 
• Skilled in effective written and oral communication, including presentations to executive management, Commission, other city departments and the public.
• Skilled in establishing and maintaining effective working relationships with executive management, officials, subordinate staff, outside organizations and the public.

Applicants will be given a deadline to return the Supplemental Questionnaire Examination. Those who do not respond by the established deadline will not be eligible to continue in the examination process and will not be added to eligibility list resulting from this process. All applicants’ responses to the Supplemental Questionnaire Examination are subject to verification.

A passing score must be achieved on the Supplemental Questionnaire Examination in order to continue in the selection process and be placed on the eligible list/score report.

Candidates will be placed on the eligible list/score report in rank order according to their final score. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

The department may administer additional position-specific selection procedures to make the final hiring decision.

NOTE:  Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Additional Information

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of six (6) months, and may be extended with the approval of the Human Resources Director.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List. 

Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov and begin the application process. 

•    Select the “Apply Now” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com). 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. 

Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Vivian Yeung at [email protected].    

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.